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For Companies At a Glance
- Tasks: Ensure guest satisfaction and manage travel arrangements for unforgettable experiences.
- Company: Renowned travel company in Dover with a focus on exceptional service.
- Benefits: Flexible working environment, diverse international interactions, and career growth opportunities.
- Why this job: Join a dynamic team and create memorable travel experiences for guests from around the world.
- Qualifications: Experience in hotel or tourism industry and excellent English communication skills.
- Other info: Work in a vibrant setting with opportunities to meet diverse guests.
The predicted salary is between 30000 - 42000 £ per year.
A renowned travel company in Dover is looking for a Guest Relations Coordinator. You will ensure guest satisfaction and manage travel arrangements. The ideal candidate should have experience in the hotel or tourism industry, excellent English skills, and the ability to work service-oriented in a flexible environment.
Responsibilities include:
- Coordinating excursions
- Providing information about destinations
- Managing guest complaints in accordance with company standards
This role offers the opportunity to work with diverse international guests and contribute to memorable travel experiences.
Guest Concierge & Shore Excursions Host in Dover employer: Viking
Contact Detail:
Viking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Concierge & Shore Excursions Host in Dover
✨Tip Number 1
Network like a pro! Reach out to people in the hotel and tourism industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even a casual meet-up, let your passion for travel and guest relations shine through. We want to see how you can create memorable experiences for guests!
✨Tip Number 3
Be prepared with examples! Think of specific situations where you've gone above and beyond for guests or handled complaints like a champ. This will show us that you have the skills and mindset we’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team and contributing to unforgettable travel experiences.
We think you need these skills to ace Guest Concierge & Shore Excursions Host in Dover
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for exploring new destinations and cultures. This will resonate with us and show that you're a great fit for the role.
Highlight Relevant Experience: Make sure to emphasise any previous roles in the hotel or tourism industry. We want to see how your past experiences have prepared you for this position, so don’t hold back on detailing your skills in guest relations and managing travel arrangements.
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description, like 'guest satisfaction' and 'service-oriented', to demonstrate that you understand what we’re looking for and that you can deliver on those expectations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Viking
✨Know Your Destinations
Familiarise yourself with popular travel destinations and excursions that the company offers. Being able to discuss these confidently will show your passion for the role and your commitment to providing excellent guest experiences.
✨Showcase Your Service Skills
Prepare examples from your past experiences in the hotel or tourism industry where you went above and beyond for a guest. This will demonstrate your service-oriented mindset and ability to handle various situations effectively.
✨Practice Your English
Since excellent English skills are crucial, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts and experiences.
✨Emphasise Flexibility
Be ready to discuss how you've adapted to changing circumstances in previous roles. Highlighting your flexibility will reassure the interviewers that you can thrive in a dynamic environment, which is key for this position.
