At a Glance
- Tasks: Engage with customers to boost sales and enhance relationships through calls and emails.
- Company: Dynamic company focused on customer satisfaction and growth.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Exciting career growth potential in a supportive environment.
- Why this job: Join a vibrant team and make a real difference in customer engagement and sales success.
- Qualifications: Experience in sales or customer service, strong communication skills, and a commercial mindset.
The predicted salary is between 28800 - 48000 £ per year.
Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences.
Job Responsibility
- Outbound calls to existing customers in order to generate (additional) sales;
- Pro-active sale of our products and services as well as the implementation of customer campaigns in coordination with the Marketing department in order to achieve our sales goals;
- Contact person for our medium-sized customers in the region via phone and email;
- Analysis of purchasing behavior (e.g. sales/margin, potential);
- Sharing product inquiries and updating customer data;
- Creation of customer-specific offers;
- Ensuring customer satisfaction through regular contact.
Job Qualifications
- Relevant experience in a service or sales oriented position is an advantage;
- Minimum vocational level of working and thinking;
- Relevant professional experience in telephone sales;
- You are a strong communicator at various levels;
- Good communication skills, both verbal and written;
- Excellent native language skills of the relevant customer market. In addition, English is also required for communication with stakeholders throughout the organization;
- Strong customer focus, able to identify customer needs and improve sales through commercial mindset;
- Preferably completed commercial training;
- Solution-oriented and entrepreneurial thinking;
- Good MS Office skillset (Word, Excel, PowerPoint).
Account Manager Customer & Sales Management in Failsworth employer: Viking
As an Account Manager in our dynamic team, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and ongoing training opportunities, all within a vibrant location that fosters collaboration and innovation. Join us to make a meaningful impact while enjoying a fulfilling career with a company that values your contributions.
We think you need these skills to ace Account Manager Customer & Sales Management in Failsworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your sales experience and customer engagement strategies, as these are key to securing the position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've successfully managed customer relationships and driven sales in the past.
Show Off Your Communication Skills:Since strong communication is crucial for this role, ensure your written application is clear, concise, and free of errors. This is your chance to demonstrate your verbal and written prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Viking
✨Know Your Customer
Before the interview, research the company’s customer base and their preferences. Understanding who you’ll be engaging with will help you tailor your responses and demonstrate your ability to build strong customer relationships.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully retained or grew accounts. Highlight your proactive sales strategies and how you’ve implemented customer campaigns in collaboration with marketing teams.
✨Communicate Clearly
As a potential Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be ready to discuss how you can effectively communicate with various stakeholders.
✨Demonstrate Your Analytical Skills
Be prepared to discuss how you analyse purchasing behaviour and use that data to inform your sales strategies. Bring examples of how you've used data to identify customer needs and improve sales outcomes in previous roles.
