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- Tasks: Learn to clean rooms and public areas while gaining hands-on experience onboard a river ship.
- Company: Viking is the world's #1 small ship travel company, offering unique destination-focused voyages.
- Benefits: Enjoy free lodging, meals, unlimited Wi-Fi, and paid training with opportunities for career advancement.
- Why this job: Join a passionate team, elevate your hospitality skills, and connect with professionals from around the globe.
- Qualifications: Must have basic English skills and prior hospitality experience; a positive attitude and eagerness to learn are essential.
- Other info: Visible tattoos are not permitted; candidates must pass medical examinations.
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
Role Overview
Part of our Housekeeping team on our River vessels, the Trainee Stateroom Steward/ess will be learning more about the position and what it is like to work onboard one of our river ships. Training program can be completed in 2-5 weeks. Upon completion, Viking will consider you for the position for which you were trained. The Trainee Stateroom Steward/ess reports to Functional Trainer.
What You Will Do On Board
- Learn how to clean rooms and public areas according to the company standards
- Learn how to work in a laundry according to the company standards
- Attend practical and theoretical assignments
- Complete assignments online and in class
Why Join Viking?
Elevate Your Career
Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:
- Paid training program in skills and approach to premium hospitality services
- On-the-job coaching to help you advance rapidly
- A lifelong network of hospitality professionals from many different countries
- Internal transfer opportunities to River, Ocean and Expedition ships
On board our ship
- Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members
- Crew cabins with only 2 berths (you will have one roommate)
- Travel to/from the ship provided by Viking
- Dedicated crew areas and activities
- Sundeck area for crew use
Employee benefits
- Paid vacation
- Referral program
- Loyalty bonuses
- No immediate tax deduction – potential for tax-free salary, depending on nationality
About You
- English knowledge (B1)
- Prior hospitality experience (internship) in Housekeeping
- Smiley, open-minded, passionate, and warm personality
- Eager to learn
- Able to deal with physical workload
- Able to deal with a high level of stress
About Viking
Founded in 1997, Viking is the world’s #1 small ship travel company - with a growing fleet of more than 80 river ships and seven ocean vessels sailing over 100 itineraries around the world. In 2022, Viking expanded its award-winning fleet with two expedition ships built specifically to explore the world’s most remote destinations, as well as a new Mississippi River ship.
Application and Job Relevant Information
Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-coloured sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.
Disclaimer
As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.
RIVER - Trainee Stateroom Steward/ess employer: Viking River Cruises UK Limited
Contact Detail:
Viking River Cruises UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RIVER - Trainee Stateroom Steward/ess
✨Tip Number 1
Familiarise yourself with Viking's values and mission. Understanding their focus on premium hospitality services will help you align your responses during interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Highlight any previous experience in hospitality, especially in housekeeping. Even if it's just an internship, be ready to discuss what you learned and how it can apply to the Trainee Stateroom Steward/ess role.
✨Tip Number 3
Prepare for a physically demanding job by demonstrating your ability to handle stress and workload. Share examples from past experiences where you've successfully managed similar challenges.
✨Tip Number 4
Make sure to present yourself professionally, as Viking has strict appearance standards. This includes being mindful of visible tattoos and dressing appropriately for any interviews or assessments.
We think you need these skills to ace RIVER - Trainee Stateroom Steward/ess
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant hospitality experience, especially in housekeeping. Emphasise skills that align with the role, such as attention to detail and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and eagerness to learn. Mention why you want to join Viking specifically and how you can contribute to their team.
Highlight Language Skills: Since English knowledge is required, ensure you mention your proficiency level clearly. If you have experience communicating in English in a professional setting, include that as well.
Prepare for Appearance Standards: Be aware of Viking's appearance standards regarding visible tattoos. If you have any, consider how you will address this in your application or interview, as it’s an important aspect of their hiring process.
How to prepare for a job interview at Viking River Cruises UK Limited
✨Show Your Hospitality Passion
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences, even if they are from internships, and highlight what excites you about working in a role that focuses on customer service.
✨Demonstrate Your Willingness to Learn
Since this is a trainee position, it's crucial to convey your eagerness to learn and adapt. Discuss how you approach new challenges and your commitment to completing the training programme successfully.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle physical workloads and stressful situations. Think of examples from past experiences where you managed similar challenges effectively.
✨Understand Company Standards
Familiarise yourself with Viking's standards for cleanliness and professionalism. Being able to discuss these standards and how you would uphold them can set you apart from other candidates.
