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- Tasks: Manage relationships with 300+ customers and drive sales through creative engagement.
- Company: Join a dynamic team at Viking, focused on customer success and growth.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Other info: Creative thinkers and team players will thrive in this commercial role.
- Why this job: Make a real impact by building long-term relationships and achieving sales targets.
- Qualifications: Strong communication skills and understanding of sales processes required.
The predicted salary is between 30000 - 40000 £ per year.
As an Account Manager Customer & Sales Management, you will closely work together with your colleagues and will be responsible for managing and contacting a group of assigned valuable Viking customers. You will become part of a close-knit team that works creatively and purposefully and constantly wants to score and achieve set KPI and targets.
Job Responsibilities:
- Regular contact with an assigned portfolio of 300+ relationships. Guarantee customer loyalty through intensive and targeted multi-touchpoint customer contact (telephone, email, social media, and face-to-face) with the ultimate goal of realising long-term relationships and generating more sales.
- Focus on developing and sustaining relationships with high-value customer accounts, driving increased value, engagement, and long-term growth across the customer base.
- Work consciously, purposefully, and focused to achieve a win-win situation for Viking and its relations.
- Demonstrate distinctiveness by continuously looking for original and creative ways to approach your relations and enter into dialogue, decisively reaching the right people.
- Process every customer contact and relevant customer data in our CRM system. Prepare quotations to achieve sales. Contribute to the overall targets of the Customer & Sales team and achieve individual targets.
- Develop potential customers and reactivate existing 'dormant' customers through cross- and up-selling of products and by identifying and meeting customer needs.
Job Qualifications:
- Required knowledge: Good understanding of sales processes, MS Office, and knowledge of CRM systems.
- Required skills: Strong communication skills, experience of tenders, convincing internal and external stakeholders, good organizational skills, and creativity. Being a team player in a commercial environment.
Account Manager Customer & Sales Management employer: Viking Office
Contact Detail:
Viking Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Customer & Sales Management
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for an Account Manager role. A personal touch can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its customers. Show us that you understand their needs and how you can help drive sales and build relationships. Be ready to share your creative ideas!
✨Tip Number 3
Practice your pitch! Whether it's over the phone or face-to-face, being able to communicate effectively is key. Role-play with a friend to get comfortable and confident in your delivery.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can keep you top of mind and show us that you're genuinely interested in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Account Manager Customer & Sales Management
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight your understanding of sales processes. We want to see how you can bring value to our team and help us achieve those KPIs!
Be Creative and Original: Don’t be afraid to showcase your creativity in your application. We love fresh ideas and unique approaches, so let your personality shine through while explaining how you’d engage with our customers.
Tailor Your Experience: Make sure to tailor your application to reflect your experience with customer relationships and CRM systems. We’re looking for someone who can manage a portfolio effectively, so give us the details that matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Viking Office
✨Know Your Customers
Before the interview, research the company and its customer base. Understand who Viking's key customers are and what their needs might be. This will help you demonstrate your ability to manage relationships effectively and show that you're already thinking about how to add value.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or driven sales. Be ready to discuss how you achieved targets and built long-term relationships. This will highlight your understanding of sales processes and your ability to contribute to the team's goals.
✨Be Creative in Your Approach
Think of innovative ways to engage with customers and present these ideas during your interview. Discuss how you would use multi-touchpoint strategies to maintain customer loyalty and drive sales. This shows that you can think outside the box, which is crucial for the role.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to talk about your experiences as a team player. Share examples of how you've collaborated with colleagues to achieve common goals, and express your enthusiasm for contributing to a close-knit team environment.