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- Tasks: Transform business needs into digital solutions for eCommerce success.
- Company: Join Viking Europe, a leader in innovative eCommerce solutions.
- Benefits: Full-time role with competitive salary and growth opportunities.
- Why this job: Be at the forefront of eCommerce, driving impactful projects.
- Qualifications: Experience in eCommerce analysis and strong problem-solving skills.
- Other info: Collaborative environment with diverse teams across multiple locations.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Responsible for understanding business requirements and translating these into business and digital solutions to drive Viking’s eCommerce capabilities. Extensive experience in business analysis and in the eCommerce domain, with a proven record of accomplishment delivering on an enterprise‑scale eCommerce platform. Engage a wide range of stakeholders to gain detailed requirements as input to digital delivery and take ownership of the team’s backlog quality, playing a key role in ensuring speed to market of new features.
Job Responsibilities:
- Facilitate and support the relationship between Business and Technical roles, by communicating business objectives and business processes to technical teams whether internal colleagues or external service providers.
- Assist technical teams in translating required functionality into application architecture.
- Create workflows, user journey maps and other business models to demonstrate as‑is and to‑be solutions.
- Ensure that requirements are captured as user stories using best practice standards and methodologies.
- Ensure accurate and appropriate decisions are made by the solution/development team to align with the business needs.
- Work collaboratively to align research carried out by the Conversion Rate Optimisation (CRO) team and other business process owners to gather insights and requirements for new eCommerce initiatives.
- Advise the delivery team of insights provided by the research team, ensuring solutions align to the research made available.
- Utilise the CRO toolkit to ensure user stories are supported with supporting data.
- Assist the delivery Squads and Product Owner to identify, define and measure a series of eCommerce metrics and KPIs.
- Reporting on the outcome and value delivered of the Squad’s deliveries.
- Gain enough understanding of the eCommerce platform and architecture to anticipate implications of proposed changes and enhancements.
- Help to ensure consistent throughput by ensuring the team is provided with a sufficient supply of relevant, prioritised and actionable work items in their backlog.
- Ensure backlog priority is agreed and maintained via the Product Owner.
- Work with multi‑discipline teams across multiple locations and functions, specifically with end‑users, CRO, Web Analytics, User Research, and the delivery Squad(s).
- In the absence of the Product Owner, act as a proxy‑PO and sign off features for release.
- Participate in and support testing, acceptance, integration, and activation of new eCommerce features.
- Help identify continuous improvement opportunities for business processes and the delivery Squad’s internal processes.
Job Qualifications:
- Proven experience within an eCommerce business domain.
- High customer focus and understanding of eCommerce customer journeys.
- An eye for detail – demonstrated by comprehensive understanding of eCommerce metrics, funnels and other KPIs.
- High work ethic and proactivity to mobilise across the business and gather requirements.
- Enthusiastic problem solver – a self‑starting, innovative, creative thinker.
- Strong experience of Agile principles, as well as more traditional Waterfall methodologies.
- Represent the interests of Business users throughout the project and ensure that the objectives are achieved end‑to‑end.
- Ability to listen to information, reflect on implications and challenge constructively and effectively.
- Commercial awareness – understands how businesses operate and able to articulate the connection of new requirements to business objectives.
- Ability to estimate difficulty of requirements and to break down work into the process steps.
- Communicates in a timely manner and with confidence.
- T‑shaped skills – specialist in the Business Analysis domain with ability to make connections across different disciplines.
- Fluent knowledge of English, spoken and written. Other language skills (Dutch, German, French) would be an advantage.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Research, Analyst, and Information Technology
Industries: Retail and Wholesale
Business Analyst eCommerce employer: Viking Europe
Contact Detail:
Viking Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst eCommerce
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work at Viking Europe. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in business analysis and eCommerce. When you get the chance to chat with hiring managers, let them see how you’ve tackled similar challenges before.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a message expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by understanding Viking’s eCommerce platform. Research their recent projects and think about how your skills can contribute to their goals. Being knowledgeable will impress them and show you’re genuinely interested.
We think you need these skills to ace Business Analyst eCommerce
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst eCommerce role. Highlight your experience in eCommerce and business analysis, and don’t forget to showcase any relevant projects or achievements that align with what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your understanding of eCommerce customer journeys and how your skills can help us drive Viking’s eCommerce capabilities.
Showcase Your Problem-Solving Skills: We love innovative thinkers! In your application, share examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and ability to mobilise across teams to gather requirements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Viking Europe
✨Know Your eCommerce Metrics
Make sure you brush up on key eCommerce metrics and KPIs before the interview. Being able to discuss how these metrics impact business decisions will show that you understand the eCommerce landscape and can contribute meaningfully.
✨Prepare User Stories
Since the role involves capturing requirements as user stories, come prepared with examples of user stories you've created in the past. This will demonstrate your familiarity with best practices and your ability to translate business needs into actionable tasks.
✨Engage with Stakeholders
Think about how you would engage with various stakeholders in the role. Be ready to discuss your approach to gathering requirements and how you ensure alignment between business objectives and technical teams. This shows your collaborative spirit and communication skills.
✨Showcase Your Problem-Solving Skills
Be prepared to share specific examples of challenges you've faced in previous roles and how you solved them. Highlighting your innovative thinking and proactive approach will resonate well with the interviewers, especially in a fast-paced eCommerce environment.
