ViiV Healthcare (GSK) Project Manager, Global Medical Operations

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

The Project Manager, Global Medical Operations is a strategic operations and delivery lead for ViiV Global Medical. Global Medical Operations provides operational, project, and execution support across all of ViiV Global Medical and reports through the Global Medical Science team. The role is accountable for program/project governance, cross-functional alignment, proactive risk and issue management, and enabling team ways of working—while also overseeing a defined portfolio of operational activities to ensure compliant, timely, and high-quality execution.

Responsibilities include:

• Team Support and Project Management (60%): Lead end-to-end planning and delivery for a portfolio of Global Medical Operations initiatives, establishing clear scope, milestones, dependencies, and success measures.
• Establish and run governance rhythms (operating cadence, dashboards, decision logs, action tracking) to drive transparency, accountability, and timely decision-making.
• Partner with functional leaders to translate strategy into integrated execution plans across evidence generation, scientific communications, grants, and congress/conference deliverables.
• Drive cross-functional alignment with internal and external stakeholders, resolving resource conflicts and removing execution barriers to keep work on track.
• Own proactive risk, issue, and change management; anticipate downstream impacts, escalate as needed, and implement mitigation plans.
• Champion continuous improvement by designing, standardizing, and scaling SOPs, templates, and best practices that increase quality, speed, and compliance.
• Enable high-performing teams by coaching consistent ways of working (intake, prioritization, roles/RACI, meeting discipline) and ensuring stakeholders have clear guidance and support.
• Represent Global Medical Operations on cross-enterprise working groups, synthesizing decisions and translating outcomes into actionable communications for the broader team.
• Create and maintain executive-ready reporting (status, KPI/OKR progress, budget snapshots, compliance indicators) to inform leadership and support portfolio decisions.
• Coordinate planning and financial forecasting across Scientific Communications, Grants, and Conference Sponsorships, ensuring funding needs, timing, and approvals are aligned to the delivery plan.
• Lead vendor and partner coordination for priority workstreams, defining deliverables and service expectations, tracking performance, and ensuring on-time, in-scope execution.

Day-to-Day Operational Tasks (40%):

• Provide operational oversight for Global Grants and Donations and Congress/Conference programs, ensuring compliant execution, clear documentation, and timely stakeholder support.
• Own core compliance and audit readiness activities (e.g., Management Monitoring, ABAC due diligence/corporate security coordination, and Transfer of Value validation/reporting) to maintain inspection-ready operations.
• Maintain accurate, complete, and accessible records across required systems and repositories (e.g., Datavision/Envision, ViSiONS, GLASSES, and Teams sites), including archiving of electronic study files and operational artifacts.
• Manage operational execution support for events and vendors (registration/logistics coordination), and administer contracts, change orders, and payment processing—troubleshooting issues with Finance/Procurement to ensure uninterrupted delivery.

Basic Qualifications:

• Bachelor’s Degree in Science OR Nursing OR Medical.
• 5+ years of clinical study support experience in a clinical development organization.
• Experience in Project Management.
• Experience working on Microsoft Office Suite.
• Experience in project management and organizational skills.
• Experience preparing and delivering written and verbal communications in a professional setting.
• Experience in working with systems such as Veeva, Apollo, Cvent, GLASSES, Content Lab, ideaPoint, and iEnvision.
• Experience in working for Digital and Artificial Intelligence (AI).
• Experience with budget management, contracts, and payment processing.
• Experience working cross-functionally.

Preferred Qualifications:

• Master’s Degree in Clinical Research or equivalent experience.

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living.