At a Glance
- Tasks: Lead impactful congress experiences and manage global event operations.
- Company: ViiV Healthcare, dedicated to eradicating HIV and AIDS.
- Benefits: Hybrid work model, competitive salary, and GSK employee benefits.
- Other info: Join a diverse team committed to inclusion and innovation.
- Why this job: Make a real difference in global health while developing your project management skills.
- Qualifications: Experience in event management and strong stakeholder engagement skills required.
The predicted salary is between 55000 - 65000 £ per year.
At ViiV Healthcare, we are united by our purpose to leave no person living with HIV behind. As Global Congress Operations Manager, you will play a critical role in delivering high-quality, impactful congress experiences that reflect our science, partnerships, and ambition.
You will lead the operational planning and delivery of ViiV Healthcare’s presence at major global congresses. This includes Tier 1 events such as IAS/AIDS and EACS/HIV Glasgow. You will ensure delivery is aligned to strategy, compliant, and executed to a consistently high standard.
Key responsibilities- Lead end-to-end operational delivery of ViiV Healthcare’s presence at priority global congresses
- Drive engagement planning aligned to global strategy, business priorities, and compliance requirements
- Oversee the full congress lifecycle, including planning, booth development, logistics, and post-event evaluation
- Manage on-site execution, including setup, stakeholder briefings, and issue resolution
- Coordinate attendance, travel logistics, and engagement activities across global stakeholders
- Build and manage strong relationships with congress organisers, suppliers, and external partners
- Ensure delivery meets governance, compliance, and quality standards
Why you?
You will be a collaborative and proactive professional who thrives in complex environments. You bring structure to large programmes and build trusted relationships across teams. You focus on delivery excellence and continuous improvement from planning through to post-congress evaluation.
Basic QualificationsWe are looking for professionals with these required skills to achieve our goals:
- Experience in congress, event, or operations management in a regulated environment (e.g. healthcare, pharma, life sciences)
- Strong project management skills with the ability to manage complex timelines and priorities
- Experience delivering large-scale global events, including logistics, budgets, and supplier management
- Strong stakeholder engagement skills, with the ability to work across global teams
- Understanding of compliance, governance, and external engagement requirements
- Highly organised, detail-focused, and solutions-oriented
- Ability to stay calm and effective in fast-paced, high-pressure environments
Experience in the following would be highly considered:
- Demonstrated experience applying a customer experience (CX) lens to deliver impactful and engaging interactions
- Background in communications, engagement, or content delivery, with the ability to translate complex information into clear, compelling experiences
The closing date for applications is 12th July 2026.
Why Us?
At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.
Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.
ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
Global Congress Operations Manager employer: Viiv Healthcare
At ViiV Healthcare, we are dedicated to creating a supportive and inclusive work environment that empowers our employees to thrive. As a Global Congress Operations Manager in London, you will benefit from a hybrid working model, competitive employee benefits from our partnership with GSK, and opportunities for professional growth within a mission-driven organisation focused on eradicating HIV. Join us in making a meaningful impact while enjoying a collaborative culture that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Global Congress Operations Manager
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We think you need these skills to ace Global Congress Operations Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Viiv Healthcare!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Viiv Healthcare that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Viiv Healthcare!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Viiv Healthcare, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Viiv Healthcare
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Viiv Healthcare that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Viiv Healthcare’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
