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- Tasks: Lead a team of BMS engineers and ensure top-notch service delivery.
- Company: Join a market-leading BMS company with a dynamic culture.
- Benefits: Competitive salary, performance bonuses, health insurance, and career development.
- Other info: Enjoy 25 days holiday plus bank holidays and a company car allowance.
- Why this job: Make a real impact by leading a high-performing team in exciting projects.
- Qualifications: Experience in BMS systems and proven leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
VIGO Recruitment is partnering with a market-leading BMS company to appoint a skilled and experienced BMS Service Manager. This critical role involves managing a team of BMS engineers, ensuring service excellence, and driving the operational and commercial success of the service department. The position offers an excellent opportunity for a driven professional to lead a high-performing team and contribute to exciting projects across London.
Your Role
As a BMS Service Manager, you will oversee the delivery of maintenance and service contracts, ensuring customer satisfaction and operational efficiency. Responsibilities include:
- Leading, mentoring, and managing a team of BMS service engineers.
- Overseeing the delivery of planned preventative maintenance (PPM) and reactive service works to meet SLA agreements.
- Developing and implementing service strategies to maximise operational and financial performance.
- Acting as the main point of contact for key clients, maintaining strong relationships and ensuring satisfaction.
- Managing resources effectively, including scheduling, training, and recruitment.
- Reviewing and approving engineer reports, ensuring accuracy and quality.
- Collaborating with the sales and project teams to identify and implement service opportunities.
Key Responsibilities
Team Leadership:
- Lead and motivate the service team to deliver exceptional performance.
- Conduct regular appraisals, identify training needs, and support professional development.
- Resolve escalated customer and team issues, ensuring prompt and effective solutions.
Operational Management:
- Monitor and optimise engineer utilisation and efficiency.
- Ensure all service activities comply with health and safety regulations.
- Manage the preparation and submission of service reports and documentation.
Commercial Oversight:
- Track service revenue and costs, ensuring profitability.
- Identify opportunities to upsell service offerings and improve client retention.
- Oversee contracts, ensuring accurate invoicing and cost control.
The Ideal Candidate
- Extensive experience in the BMS industry, including hands-on service and team management experience.
- Strong technical knowledge of BMS systems, ideally including Trend, Tridium, or Siemens.
- Proven leadership skills with a track record of managing and developing teams.
- Excellent communication and organisational skills.
- A results-driven mindset with a focus on customer satisfaction and operational efficiency.
- Valid UK driving licence and willingness to travel as required.
What’s on Offer
- Highly competitive salary in the range of £60K to £75K.
- Performance-related bonus scheme.
- Comprehensive benefits package, including health insurance and pension.
- Company car allowance or access to an EV scheme.
- Opportunities for ongoing training and career development.
- 25 days holiday (plus bank holidays).
This is a fantastic opportunity for a passionate and experienced professional to lead a thriving service department within a dynamic organisation. Get in touch with VIGO Recruitment today to explore this incredible role!
BMS Service Manager – £60K to £75K - London employer: VIGO Recruitment
Contact Detail:
VIGO Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BMS Service Manager – £60K to £75K - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the BMS industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your leadership stories! As a BMS Service Manager, you’ll need to demonstrate your ability to lead and mentor a team. Have examples ready that showcase your skills in managing and developing others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace BMS Service Manager – £60K to £75K - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the BMS Service Manager role. Highlight your experience in managing teams and delivering service excellence, as well as any specific technical knowledge you have of BMS systems like Trend or Siemens.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you've driven operational success in previous roles. Don’t forget to mention your passion for customer satisfaction and team development.
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past achievements in the BMS industry. Whether it’s improving efficiency or enhancing client relationships, we want to see how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at VIGO Recruitment
✨Know Your BMS Inside Out
Make sure you brush up on your technical knowledge of BMS systems, especially if you have experience with Trend, Tridium, or Siemens. Be prepared to discuss specific projects you've worked on and how your expertise can benefit the company.
✨Showcase Your Leadership Skills
As a BMS Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Think of examples where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your mentoring approach and how you support professional development.
✨Prepare for Operational Scenarios
Expect questions about operational management and service delivery. Prepare to discuss how you would handle scheduling, resource management, and ensuring compliance with health and safety regulations. Use real-life examples to illustrate your problem-solving skills.
✨Build Rapport with Key Clients
Since maintaining strong client relationships is crucial, be ready to talk about your experience in managing client expectations and satisfaction. Share strategies you've used to upsell services or improve client retention, showcasing your commercial awareness.