At a Glance
- Tasks: Deliver 5-star service while ensuring a secure environment for guests.
- Company: Join Vigilant Security, a leader in providing top-notch security services.
- Benefits: Earn £13.94 per hour with 19.6 days holiday and flexible shifts.
- Why this job: Be part of a prestigious development and enhance guest experiences daily.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Overview Job Title: Security OfficerLocation: Smithfield, London, EC1A 9PSHours: 4 on 4 off (days and nights)Responsibilities Provide a prompt, polite and warm welcome to all visitors. This role entails a majority of the day on your feet. Anticipate clients\’ needs/problems before they arise and ensure their expectations are met and exceeded each day. Be seen as a visible customer-focused professional greeting and engaging with visitors. Provide a consistent professional service at all times. Communicate visitor/client arrivals to the relevant person promptly. Maintain a high security awareness at all times. Undertake patrols and inspections in accordance with management instructions. Proficient use of relevant communications equipment with strong communication skills. Ensure all Health & Safety policies are adhered to. Ensure that no unauthorized persons are permitted in prohibited areas. Issue visitor passes using agreed processes and procedures. Maintain an accurate record of any incidents that occur.Essential Candidate RequirementsDoor Supervisor LicenceCCTV Operator LicenceCSCS CardMaintain detailed and accurate records including incident reports, daily occurrence logs, and handovers using internal platformsEnsure full compliance with health & safety, GDPR, and site-specific regulationsExperience using CCTV, fire alarm panels, access control, and incident management systemsExcellent verbal and written communication skillsIT literacy, with the ability to update digital logs and reportsDesirable Experience working with digital booking and facility management systemsAbout us Vigilant Security covers a range of security-related services including manned guarding, mobile patrols and keyholding. We currently employ over 1000 staff across the UK and deliver high standards in security services. We are Investors in People Gold accredited and prioritise staff welfare, support and development. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Security Officer employer: Vigilant Security
Contact Detail:
Vigilant Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a Security Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and security. Think about how you can showcase your experience in delivering a 5-star guest experience and maintaining a high security awareness. We want you to shine!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role like this. Make sure you look smart and professional when attending interviews or networking events. It shows you take the opportunity seriously.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Security Officer position at Vigilant Security. Plus, it shows you're keen and ready to join our team!
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant security roles. We want to see how you can deliver that 5-star service while keeping a keen eye on security!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've exceeded client expectations in the past. We love seeing enthusiasm and a proactive attitude!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects your ability to interact confidently with people at all levels. Clear and concise language goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Vigilant Security
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond to meet a client's needs, as this role is all about delivering that 5-star experience.
✨Demonstrate Security Awareness
Familiarise yourself with common security protocols and be ready to discuss how you would handle various situations. Showing that you have a proactive approach to security will impress the interviewers at Vigilant Security.
✨Practice Clear Communication
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios with a friend to get comfortable with the types of questions you could face.
✨Show Enthusiasm and Flexibility
Vigilant Security values a proactive and enthusiastic attitude. Be prepared to discuss your willingness to work flexible shifts and how you can contribute positively to the team dynamic. A positive mindset can set you apart from other candidates.