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- Tasks: Manage a busy loading bay, ensuring smooth operations and top-notch customer service.
- Company: Join a prestigious security firm in Central London with a dynamic team.
- Benefits: Earn £13.94 per hour, enjoy 28 days holiday, and work full-time Monday to Friday.
- Why this job: Be the key player in logistics and security while making a real impact.
- Qualifications: Experience in loading bays or similar settings, strong communication skills, and SIA licence required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 29000 - 42000 £ per year.
A fantastic opportunity has arisen within one of our prestigious sites in Central London for a dynamic Loading Bay Officer. You will be self-driven with a proactive mindset to manage an increasingly busy loading bay and Service Road area. You will deliver a high quality of customer service to both our clients and service users. The ideal candidate will possess a skillset that lends itself to managing the logistics, security, and smooth operation of a loading dock. You will be self-motivated, confident in your communications and deal with all levels of stakeholders as second nature, with regular, meaningful interactions with the client. This amazing opportunity operates on a full-time contract working 60 hours per week, Monday - Friday. We offer a competitive salary of £13.94 per hour, with a holiday entitlement of 28 days inclusive of bank holidays.
Vigilant Security prides itself in offering an exemplary welcome to our clients.
Key Responsibilities- Security & Access Control: Monitor vehicular / pedestrian access, check credentials (ID, manifests), conduct visual checks, operate security systems (CCTV), and report suspicious activity.
- Logistics Coordination: Manage incoming / outgoing deliveries, direct vehicles, coordinate with transport teams, and ensure timely loading / unloading.
- Health & Safety: Enforce loading bay safety protocols, including vehicle movement control, pedestrian segregation, and PPE compliance.
- Goods Handling: Oversee safe movement and storage of goods, operate equipment (pallet trucks, trolleys), and ensure proper stacking.
- Communication: Serve as a central point for information, liaise with internal teams (staff, management) and external contractors, and provide clear instructions.
- Administration: Maintain records, complete documentation, write incident reports, and handle general administrative support.
- Area Management: Keep the loading bay clean, tidy, and organized, ensuring high standards of hygiene.
- Incident Management and Reporting: Respond to incidents such as vehicle accidents, spills, or fire alarms in the loading area, and initiate emergency procedures as needed. Complete a full detailed handover at the end of each shift.
- Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player.
- Experience covering a range of settings is desirable i.e. loading bay, gatehouse, corporate, commercial, retail, events.
- Excellent interpersonal skills and the ability to interact with people at all levels.
- Bank‑man trained.
- Ability to work independently with confidence, using own initiative as required.
- Look for opportunities to enhance client / contractor experience.
- Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
- Confidence and common sense to access and utilise expert resources when making decisions.
- Maintain and practice a high degree of confidentiality at all times.
- Computer literate with good email etiquette.
- Use of concierge and Microsoft systems is an advantage.
- Have an acute sense of security awareness.
- Valid SIA / CCTV Licence.
- 5 years of continuous work employment history without gaps and verifiable work history.
- Provide support to the wider onsite team when required.
Loading Bay Officer employer: Vigilant Security
Contact Detail:
Vigilant Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loading Bay Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to loading bay operations. Show off your knowledge about logistics and security protocols to impress the hiring managers.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm.
✨Tip Number 4
Showcase your customer service skills during interviews. Share examples of how you've handled challenging situations or improved client experiences in previous roles. It’s all about making a great impression!
We think you need these skills to ace Loading Bay Officer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in logistics and security. We want to see how your skills match up with the responsibilities of a Loading Bay Officer, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Don’t just send a generic application! Tailor it to fit the job description. Mention specific responsibilities from the role that you’re excited about and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Vigilant Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Loading Bay Officer. Familiarise yourself with logistics coordination, security protocols, and health and safety regulations. This will help you answer questions confidently and demonstrate your proactive mindset.
✨Show Off Your Communication Skills
Since this role involves interacting with various stakeholders, practice clear and concise communication. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will highlight your interpersonal skills and customer service orientation.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to manage incidents or resolve issues in a loading bay or similar environment. Be ready to discuss how you approached these challenges, showcasing your confidence and common sense in decision-making.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly for the interview to reflect the professionalism expected in the role. Being well-presented shows that you take the opportunity seriously and are ready to represent the company with an exemplary welcome.
