SIA-Licensed Guest Experience Officer in Glasgow
SIA-Licensed Guest Experience Officer

SIA-Licensed Guest Experience Officer in Glasgow

Glasgow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and ensure a safe environment for all guests.
  • Company: Reputable security services provider at The Avenue Shopping Centre.
  • Benefits: Competitive pay, flexible hours, and a chance to shine in customer service.
  • Why this job: Be the face of exceptional service and create memorable experiences for visitors.
  • Qualifications: Must hold a valid SIA license and have a passion for customer care.
  • Other info: Join a dynamic team and make a real impact in a vibrant shopping centre.

The predicted salary is between 24000 - 36000 £ per year.

A security services provider is seeking experienced Guest Service Ambassadors for The Avenue Shopping Centre in Glasgow. As a vital part of the team, you will provide exceptional customer care while ensuring a 5-star front-of-house service.

Candidates must have a valid SIA license and a passion for high standards in customer service. Regular patrols and maintaining security awareness are essential to ensure a safe environment for all guests and visitors.

Join us to make a lasting impression on our clients.

SIA-Licensed Guest Experience Officer in Glasgow employer: Vigilant Security

As a leading security services provider, we pride ourselves on fostering a supportive and dynamic work environment at The Avenue Shopping Centre in Glasgow. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, ensuring that our Guest Experience Officers not only excel in their roles but also thrive in their careers. Join us to be part of a team that values exceptional service and creates memorable experiences for our guests.
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Contact Detail:

Vigilant Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SIA-Licensed Guest Experience Officer in Glasgow

✨Tip Number 1

Network like a pro! Reach out to your connections in the security and customer service sectors. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on openings at places like The Avenue Shopping Centre.

✨Tip Number 2

Show off your SIA license! When you’re chatting with potential employers or during interviews, make sure to highlight your valid SIA license. It’s a key requirement, and it shows you’re serious about your role as a Guest Experience Officer.

✨Tip Number 3

Practice your customer service skills! Think of scenarios where you can demonstrate your ability to provide exceptional care. Role-play with friends or family to get comfortable with handling different guest situations, ensuring you’re ready to impress.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll not only streamline your application process but also show us you’re keen to join our team and make a lasting impression on our clients.

We think you need these skills to ace SIA-Licensed Guest Experience Officer in Glasgow

Customer Service
SIA License
Security Awareness
Attention to Detail
Communication Skills
Patrolling
Problem-Solving Skills
Teamwork
High Standards of Service
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer care. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for guests.

Highlight Your SIA License: Make sure to mention your valid SIA license right at the start of your application. This is a key requirement for the role, and we want to know you’re ready to hit the ground running!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that align with the Guest Experience Officer role. We love seeing candidates who take this extra step.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Vigilant Security

✨Know Your Stuff

Make sure you’re familiar with the role of a Guest Experience Officer. Brush up on your knowledge about SIA licensing and the importance of customer service in a security context. This will show that you’re serious about the position and understand what’s expected.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about situations where you’ve handled difficult guests or maintained high standards under pressure. This will demonstrate your passion for exceptional service.

✨Be Security Savvy

Since maintaining security awareness is key, be ready to discuss how you would handle various scenarios at The Avenue Shopping Centre. Think about how you would balance providing excellent customer care while ensuring safety for all guests.

✨Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. A polished appearance not only reflects your seriousness about the role but also aligns with the 5-star service ethos they’re looking for.

SIA-Licensed Guest Experience Officer in Glasgow
Vigilant Security
Location: Glasgow
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  • SIA-Licensed Guest Experience Officer in Glasgow

    Glasgow
    Full-Time
    24000 - 36000 £ / year (est.)
  • V

    Vigilant Security

    50-100
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