At a Glance
- Tasks: Support Salesforce CRM implementation and enhance user adoption across Europe.
- Company: Dynamic tech company focused on innovative CRM solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Work in a multicultural environment with excellent career advancement opportunities.
- Why this job: Join a collaborative team and make a real impact on Salesforce projects.
- Qualifications: 3-5 years experience in Salesforce with strong analytical skills.
The predicted salary is between 45000 - 55000 € per year.
We are seeking an experienced Salesforce Analyst to support the implementation and ongoing enhancement of our Salesforce CRM platform across Europe. The role will initially focus on project delivery, including requirement discovery, solution design collaboration, and implementation support. After the initial rollout phase, the BA will continue supporting platform optimization, user adoption, and process improvement for Salesforce Sales Cloud and related systems. The BA will work closely with business stakeholders, Salesforce developers, and global CRM teams to translate business processes into scalable Salesforce solutions.
Key Responsibilities:
- Requirements Analysis & Solution Design
- Gather and document business requirements from sales, operations, and regional stakeholders.
- Translate business processes into Salesforce functional specifications and user stories.
- Work with Salesforce architects and developers to design scalable solutions.
- Support the implementation of Salesforce Sales Cloud including channel/partner management processes, approval workflows, and pricing processes.
- Participate in sprint planning, backlog grooming, and solution validation.
- Ensure solutions align with Salesforce best practices and standard functionality (OOTB).
- Stakeholder Collaboration
- Act as the bridge between business users and technical teams.
- Facilitate workshops and requirement discovery sessions.
- Coordinate with regional teams across Europe and global CRM stakeholders.
- Testing & Deployment Support
- Define and manage UAT test scenarios and acceptance criteria.
- Support testing cycles and coordinate feedback with developers.
- Ensure proper documentation for new features and enhancements.
- Provide ongoing support for Salesforce users.
- Identify opportunities to improve existing Salesforce processes.
- Assist with backlog prioritization and future roadmap planning.
Required Qualifications:
- Strong knowledge of Salesforce Sales Cloud.
- 3–5+ years experience as Salesforce BA or Functional Consultant.
- Experience translating business processes into system requirements.
- Experience writing functional specifications and user stories.
Communication & Language:
- Chinese / Mandarin (Nice to have).
Tools & Methodologies:
- Experience with Jira or similar ticketing systems.
- Process modeling tools (Lucidchart, Miro, Visio, etc.).
Preferred Qualifications:
- Experience working in multi-region Salesforce environments.
- Experience supporting CRM rollouts or system migrations.
- Understanding of channel sales / partner management processes.
- Experience working with Salesforce integrations or data migration.
Personal Attributes:
- Strong analytical thinking and problem-solving skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Ability to work in cross-regional and multicultural teams.
- Self-driven and capable of managing multiple priorities.
Engagement Model:
- Initial focus on Salesforce implementation projects.
- Transition to long-term Salesforce platform support and optimization.
- Close collaboration with global Salesforce team and regional stakeholders.
Salesforce Analyst - UK employer: ViewSonic
As a Salesforce Analyst at our company, you will thrive in a dynamic and collaborative work environment that values innovation and employee growth. We offer competitive benefits, including professional development opportunities and a supportive culture that encourages cross-regional teamwork across Europe. Join us to make a meaningful impact on our Salesforce CRM platform while enjoying the unique advantages of working in a diverse and multicultural setting.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Analyst - UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend meetups, webinars, or even local events to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your Salesforce projects, including any user stories or functional specifications you've worked on. This will give you an edge when discussing your experience with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios. Be ready to discuss how you've gathered requirements or collaborated with stakeholders in past roles. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Salesforce Analyst - UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Salesforce Sales Cloud and any relevant business analysis skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Salesforce Analyst role and how your skills can help us enhance our CRM platform. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think analytically and come up with innovative solutions, especially when it comes to Salesforce processes.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at StudySmarter!
How to prepare for a job interview at ViewSonic
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce Sales Cloud knowledge. Be ready to discuss specific features, functionalities, and best practices. Familiarise yourself with common challenges businesses face when implementing Salesforce and think about how you would address them.
✨Prepare for Requirement Discovery
Since the role involves gathering business requirements, practice how you would conduct requirement discovery sessions. Think of questions you might ask stakeholders to uncover their needs and how you can translate those into functional specifications and user stories.
✨Showcase Your Collaboration Skills
This position requires working closely with various teams. Prepare examples of how you've successfully collaborated with both technical and non-technical stakeholders in the past. Highlight any workshops or sessions you've facilitated to bridge gaps between teams.
✨Be Ready for Testing Scenarios
Understand the importance of User Acceptance Testing (UAT) in the Salesforce implementation process. Be prepared to discuss how you would define test scenarios and manage feedback during testing cycles. This shows your commitment to quality and user satisfaction.
