Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support Salesforce CRM implementation and enhance user experience across Europe.
- Company: Dynamic tech company focused on innovative CRM solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Work in a multicultural environment with excellent career advancement opportunities.
- Why this job: Join a collaborative team and make a real impact on Salesforce projects.
- Qualifications: Salesforce Administrator Certification and 3-5 years of relevant experience.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced Salesforce Analyst to support the implementation and ongoing enhancement of our Salesforce CRM platform across Europe. The role will initially focus on project delivery, including requirement discovery, solution design collaboration, and implementation support. After the initial rollout phase, the BA will continue supporting platform optimization, user adoption, and process improvement for Salesforce Sales Cloud and related systems. The BA will work closely with business stakeholders, Salesforce developers, and global CRM teams to translate business processes into scalable Salesforce solutions.
Key Responsibilities:
- Requirements Analysis & Solution Design
- Gather and document business requirements from sales, operations, and regional stakeholders.
- Translate business processes into Salesforce functional specifications and user stories.
- Create documentation including: Process flows, Functional specifications, User stories and acceptance criteria.
- Work with Salesforce architects and developers to design scalable solutions.
- Salesforce Project Implementation
- Support the implementation of Salesforce Sales Cloud including: Accounts, Contacts, Opportunities, Channel / partner management processes, Approval workflows and pricing processes.
- Participate in sprint planning, backlog grooming, and solution validation.
- Ensure solutions align with Salesforce best practices and standard functionality (OOTB).
- Stakeholder Collaboration
- Act as the bridge between business users and technical teams.
- Facilitate workshops and requirement discovery sessions.
- Coordinate with regional teams across Europe and global CRM stakeholders.
- Testing & Deployment Support
- Define and manage UAT test scenarios and acceptance criteria.
- Support testing cycles and coordinate feedback with developers.
- Ensure proper documentation for new features and enhancements.
- Post-Go-Live Support & Continuous Improvement
- Provide ongoing support for Salesforce users.
- Identify opportunities to improve existing Salesforce processes.
- Assist with backlog prioritization and future roadmap planning.
Required Qualifications:
- Salesforce Expertise
- Salesforce Administrator Certification (Required)
- Strong knowledge of Salesforce Sales Cloud
- Experience working with: Accounts, Contacts, Opportunities, Approval workflows, Reports and dashboards
- Business Analysis Experience
- 3–5+ years experience as Salesforce BA or Functional Consultant
- Experience translating business processes into system requirements.
- Experience writing functional specifications and user stories.
- Communication & Language:
- Fluent English (Required)
- Chinese / Mandarin (Nice to have)
- Tools & Methodologies
- Experience with: Jira or similar ticketing systems, Process modeling tools (Lucidchart, Miro, Visio, etc.)
Preferred Qualifications
- Experience working in multi-region Salesforce environments
- Experience supporting CRM rollouts or system migrations
- Understanding of channel sales / partner management processes
- Experience working with Salesforce integrations or data migration
Personal Attributes
- Strong analytical thinking and problem-solving skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Ability to work in cross-regional and multicultural teams
- Self-driven and capable of managing multiple priorities
Engagement Model
- Initial focus on Salesforce implementation projects
- Transition to long-term Salesforce platform support and optimization
- Close collaboration with global Salesforce team and regional stakeholders
Salesforce Analyst - UK in City of London employer: ViewSonic
Contact Detail:
ViewSonic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Analyst - UK in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, including any documentation you've done, like process flows and user stories. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and best practices. Be ready to discuss how you've translated business processes into Salesforce solutions in your previous roles. We want to see your problem-solving skills in action!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to our Salesforce projects.
We think you need these skills to ace Salesforce Analyst - UK in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Analyst role. Highlight your experience with Salesforce Sales Cloud, project delivery, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Salesforce and how your background makes you a great fit for our team. Don’t forget to mention any specific projects you've worked on that relate to the role.
Showcase Your Communication Skills: As a Salesforce Analyst, you'll be bridging the gap between technical teams and business users. Make sure your application reflects your ability to communicate effectively. Use clear language and structure in your CV and cover letter to demonstrate this.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at ViewSonic
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud. Be ready to discuss specific features like accounts, contacts, and opportunities, and how they relate to business processes. This will show that you’re not just familiar with the platform but can also translate that knowledge into practical solutions.
✨Prepare for Requirement Discovery
Since the role involves gathering and documenting business requirements, practice how you would approach this in an interview. Think of examples where you've successfully facilitated workshops or requirement sessions. Being able to articulate your process will demonstrate your analytical skills and stakeholder collaboration abilities.
✨Showcase Your Documentation Skills
Be prepared to discuss your experience with creating documentation like process flows, functional specifications, and user stories. Bring examples if possible! This will highlight your attention to detail and your ability to communicate complex information clearly, which is crucial for this role.
✨Emphasise Continuous Improvement Mindset
Talk about how you’ve identified opportunities for process improvement in past roles. Share specific instances where your insights led to better user adoption or enhanced system functionality. This will show that you’re not just about implementation but are also committed to ongoing optimisation.