At a Glance
- Tasks: Provide efficient repairs and maintenance support to tenants while managing administrative duties.
- Company: Join a supportive organisation dedicated to positive working culture and community service.
- Benefits: Enjoy 7 weeks of holiday, training opportunities, and free parking.
- Other info: Work in a dynamic environment with a focus on teamwork and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a hybrid role.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
Employment hours: Full time – 34.5 hours per week
Shift pattern: Monday to Friday
Working hours: 9am to 5pm Monday to Thursday and 9am to 4.30pm on a Friday.
Hybrid post – expectation to be based at the offices regularly.
Benefits:
- 7 weeks holidays including public holidays
- Training opportunities
- Blue Light Card Discount
- Free Parking
Location: EH9 2HG
Reporting & Responsibilities:
Reporting directly to the Service Support Senior, you will provide an effective, efficient and responsive repairs and maintenance service to the association’s tenants. You will also carry out a wide range of housing maintenance and administrative duties to support the Assets Team. You will be responsible for maintaining and updating VHA’s systems to accurately record and evidence organisational compliance within regulatory, statutory and VHA’s policies and procedures.
Values:
Our organisational values and behaviours expect all staff to work with colleagues from a variety of backgrounds with an approachable and solution‑oriented style; to support and drive the development of a positive working culture across the organisation and to represent the organisation in all that they do.
Application deadline: Closing Date: Sunday 19th July at midnight.
Service Support Assistant employer: Viewpoint
As a Service Support Assistant, you will thrive in a supportive and inclusive work environment that values collaboration and professional growth. With generous benefits such as 7 weeks of holiday, training opportunities, and a Blue Light Card discount, our organisation prioritises employee well-being and development. Located in the heart of EH9 2HG, we foster a positive culture where every team member is encouraged to contribute to our mission of providing exceptional service to our tenants.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Assistant
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Viewpoint!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Viewpoint.
We think you need these skills to ace Service Support Assistant
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Viewpoint. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Viewpoint and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Viewpoint. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Viewpoint's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Viewpoint
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Viewpoint.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Viewpoint will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Viewpoint and how you would contribute to adapting HR strategies.
