Service Support Assistant

Service Support Assistant

Full-Time No working from home possible
Viewpoint

At a Glance

  • Tasks: Provide efficient repairs and maintenance support to tenants while managing administrative duties.
  • Company: Join a supportive organisation dedicated to positive working culture and community service.
  • Benefits: Enjoy 7 weeks of holiday, training opportunities, and free parking.
  • Other info: Work in a dynamic environment with a focus on teamwork and personal growth.
  • Why this job: Make a real difference in people's lives while developing your skills in a hybrid role.
  • Qualifications: Strong communication skills and a proactive approach to problem-solving.

Employment hours: Full time – 34.5 hours per week

Shift pattern: Monday to Friday

Working hours: 9am to 5pm Monday to Thursday and 9am to 4.30pm on a Friday.

Hybrid post – expectation to be based at the offices regularly.

Benefits:

  • 7 weeks holidays including public holidays
  • Training opportunities
  • Blue Light Card Discount
  • Free Parking

Location: EH9 2HG

Reporting & Responsibilities:

Reporting directly to the Service Support Senior, you will provide an effective, efficient and responsive repairs and maintenance service to the association’s tenants. You will also carry out a wide range of housing maintenance and administrative duties to support the Assets Team. You will be responsible for maintaining and updating VHA’s systems to accurately record and evidence organisational compliance within regulatory, statutory and VHA’s policies and procedures.

Values:

Our organisational values and behaviours expect all staff to work with colleagues from a variety of backgrounds with an approachable and solution‑oriented style; to support and drive the development of a positive working culture across the organisation and to represent the organisation in all that they do.

Application deadline: Closing Date: Sunday 19th July at midnight.

Service Support Assistant employer: Viewpoint

At Viewpoint Housing Association, we pride ourselves on being an exceptional employer that values the well-being and growth of our staff. With generous training opportunities, a contributory pension scheme, and a supportive work culture that prioritises teamwork and compassion, we empower our Catering Manager to create meaningful dining experiences for our residents. Located in the heart of Edinburgh, our care homes offer a warm and welcoming environment where you can truly make a difference in the lives of older people every day.

Viewpoint

Contact Details:

Viewpoint Recruitment Team

We think you need these skills to ace Service Support Assistant

Customer Service Skills
Administrative Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management
Teamwork