Resourceful Events and Office Manager - UK (Hybrid)

Looking for a role where you can make a real impact? Help us set new standards driving change that matters. Join us and be part of a team where your insights will directly shape our strategic direction. We are Laminar Projects! We are an award-winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.

The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life.

Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life:

• Connects us with meaningful relationships
• Inspires us to develop ourselves to become better humans
• Empowers us to pursue our own learning adventures

We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.

We are achieving this vision through the following two missions:

• To fully digitise the construction of human civilisation
• To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society

Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun.

The role of Events and Office Manager is to create an exceptional workplace experience by combining operational excellence, thoughtful event delivery and proactive office management. The role ensures that our team, clients and visitors experience a professional, engaging and well-organised environment while supporting the smooth running of day-to-day office operations.

The Event and Office Manager acts as the central point of connection between people, processes and experiences, bringing Laminar culture to life through well-executed events, efficient workplace operations and continuous improvements that enable the team to perform to its best.

The Operations team is the engine behind our growth. We build the infrastructure that allows our business to scale without losing what makes it special. As culture shapers and problem-solvers, we challenge the status quo, anticipate what’s coming next, and create people solutions that push the business forward. We operate with urgency, ownership, and a deep belief that great operations unlock great performance.

Reporting directly to the Head of Group Operations, you’ll play a key role in ensuring that we maximise the lived experience of all our team members by organising memorable internal and external events and making our workplace a space where all team members want to come to.

Your top 3 objectives:

• Create an exceptional workplace environment
• Deliver impactful events that strengthen relationships and culture
• Drive operational excellence through proactive management and continuous improvement

Your top 5 responsibilities:

• Lead the delivery of exceptional workplace experiences: Own the day-to-day office experience, ensuring a welcoming, productive and engaging environment for team members, clients and visitors. Proactively identify opportunities to improve how our team interact with, and experience the workplace.
• Plan and deliver high-quality events from concept to completion: Manage the full event lifecycle, including planning, budgeting, supplier co-ordination, logistics, communications, execution and post-event evaluation. Deliver events that support business goals, strengthen relationships and bring Laminar culture to life.
• Manage office operations and facilities effectively: Oversee workplace services, suppliers, maintenance, equipment, health and safety requirements and office processes to ensure smooth and efficient office operations.
• Build strong relationships with team members, clients and visitors: Act as a trusted point of contact for colleagues, leadership, vendors, clients and other partners ensuring effective communication, collaboration and consistent high service standards.
• Drive continuous improvement and operational excellence: Review existing processes, identify opportunities for improvement and introduce solutions that enhance efficiency, team experience and the overall effectiveness of the Laminar team.

Your capabilities:

• You are methodical, thorough, with a great sense of ownership, great attention to detail and strong analytical skills.
• You can understand the big picture and have the ability to break any problem into small, actionable chunks.
• You think in systems and are naturally inclined to convert repetitive tasks into processes.
• You have excellent communication and interpersonal skills to effectively interact at all organisational levels.
• You are self-driven and passionate about learning and constantly developing yourself.

This role would suit an engineering, science or business graduate (or recent graduate).

As a candidate, you should have:

• Strong experience in either event co-ordination, office management, workplace operations or a related role
• Strong organisational skills with the ability to manage multiple priorities, projects and deadlines efficiently
• Experience managing events end-to-end including planning, logistics, suppliers, budgets and delivery
• Strong attention to detail with a focus on delivering high quality outcomes
• Experience managing suppliers, contractors and operational processes
• Ability to identify issues, develop practical solutions and continuously improve ways of working

Excellent written and verbal communication skills, with the ability to engage confidently with clients, visitors and colleagues at all levels. Strong stakeholder management skills, including the ability to influence, collaborate and build positive relationships. Ability to manage expectations, provide updates and communicate effectively during busy periods and changing priorities. Have a service-focused mindset with the ability to create a positive experience for team members, clients and visitors.

Demonstrate ownership, accountability and a proactive approach to delivering outcomes. Ability to work independently, prioritise effectively and take initiative without supervision. Strong problem-solving skills and the ability to remain calm and solution-focused under pressure. Ability to co-ordinate and influence others to deliver successful outcomes.

Passion for creating exceptional workplace experiences and environments where people thrive. Ability to deliver events and initiatives that create meaningful engagement and connection. Consistent focus on quality, efficiency and improving the team member and visitor experience.