At a Glance
- Tasks: Manage employee relations and benefits administration in a dynamic HR role.
- Company: Join a leading organisation focused on fostering a positive workplace culture.
- Benefits: Competitive salary, health insurance, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on global operations and career advancement.
- Why this job: Make a real difference in employee experiences and contribute to a thriving work environment.
- Qualifications: Bachelor's degree in HR or related field with 3-5 years of HR management experience.
The predicted salary is between 30000 - 40000 £ per year.
Education
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience
Minimum 3 years of Supervisory Management experience.
Minimum 3-5 years of experience in a Senior role in Human Resources Management, including employee relations responsibilities.
Mandatory Skills
Significant experience in a fast‑paced role, preferably with a multi‑stranded, global focus.
Exceptional initiative, with the ability to extract information and work autonomously when required.
A strong sense of urgency and ownership, with a high level of confidentiality.
Preferred experience in high‑volume, call center recruitment.
Experience in a call center environment is a plus, but not required.
Roles & Responsibilities
- Benefits Administration (Health and Life Insurance)
Manages the daily operations of all group insurance plans, including health insurance.
Conducts orientation for all new hires and clearly communicates all features of the respective plans including coverage options.
Ensures eligible employees are enrolled in all group insurance plans.
Sends health plan enrollment form to the broker at least two weeks prior to completion of each employee’s probation.
Serves as a point of contact for employees experiencing issues with the insurance provider to resolve claims and coverage disputes.
Ensures health cards are distributed to employees within 5 days of receipt from the insurance broker/insurance company.
Reviews group insurance invoices and completes reconciliations monthly to ensure accuracy.
Provides updates on insurance products and services. - Employee Relations
Partners with the HRD Head and departmental managers to monitor staff morale by providing counseling and staff relations services to foster a harmonious working environment.
Monitors and approves leaves (unpaid sick, leave of absence, maternity, bereavement, and jury duty) for eligible employees.
Provides leadership, coaching, and guidance to supervisors and employees regarding laws, regulations, policies and procedures related to employee relations matters.
Conducts investigations (both formal and informal) and inquiries, provides consultations and guidance, and recommends outcomes to resolve employee relations issues, focusing on maintaining a positive employee experience.
Schedules disciplinary hearings and ensures that invitation and outcome letters are sent out in a timely manner.
Chairs disciplinary hearings and presents the panel’s decision for approval.
Executes the panel’s decision with respect to disciplinary hearings after receiving the required approvals.
Acknowledges and schedules employee counseling referrals within 24 hours and updates the tracker.
Employees in this job may perform other duties as assigned.
Location
Kingston, Constant Spring 2, Jamaica
Senior Human Resource Generalist in Kingston upon Thames employer: View Moreicons
As a Senior Human Resource Generalist at our Kingston location, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer comprehensive benefits, including health and life insurance, alongside a culture that fosters collaboration and open communication, ensuring you have the resources to excel in your role. Join us to be part of a team that values initiative and provides ample opportunities for career advancement in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Human Resource Generalist in Kingston upon Thames
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Senior Human Resource Generalist in Kingston upon Thames
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at View Moreicons. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to View Moreicons and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at View Moreicons. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to View Moreicons's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at View Moreicons
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with View Moreicons.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at View Moreicons will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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