At a Glance
- Tasks: Manage employee relations and benefits administration in a dynamic HR role.
- Company: Join a leading organisation focused on fostering a positive workplace culture.
- Benefits: Competitive salary, health insurance, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on global operations and career advancement.
- Why this job: Make a real difference in employee experiences and contribute to a thriving work environment.
- Qualifications: Bachelor's degree in HR or related field with 3-5 years of HR management experience.
The predicted salary is between 30000 - 40000 £ per year.
Education
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience
Minimum 3 years of Supervisory Management experience.
Minimum 3-5 years of experience in a Senior role in Human Resources Management, including employee relations responsibilities.
Mandatory Skills
Significant experience in a fast‑paced role, preferably with a multi‑stranded, global focus.
Exceptional initiative, with the ability to extract information and work autonomously when required.
A strong sense of urgency and ownership, with a high level of confidentiality.
Preferred experience in high‑volume, call center recruitment.
Experience in a call center environment is a plus, but not required.
Roles & Responsibilities
- Benefits Administration (Health and Life Insurance)
Manages the daily operations of all group insurance plans, including health insurance.
Conducts orientation for all new hires and clearly communicates all features of the respective plans including coverage options.
Ensures eligible employees are enrolled in all group insurance plans.
Sends health plan enrollment form to the broker at least two weeks prior to completion of each employee’s probation.
Serves as a point of contact for employees experiencing issues with the insurance provider to resolve claims and coverage disputes.
Ensures health cards are distributed to employees within 5 days of receipt from the insurance broker/insurance company.
Reviews group insurance invoices and completes reconciliations monthly to ensure accuracy.
Provides updates on insurance products and services. - Employee Relations
Partners with the HRD Head and departmental managers to monitor staff morale by providing counseling and staff relations services to foster a harmonious working environment.
Monitors and approves leaves (unpaid sick, leave of absence, maternity, bereavement, and jury duty) for eligible employees.
Provides leadership, coaching, and guidance to supervisors and employees regarding laws, regulations, policies and procedures related to employee relations matters.
Conducts investigations (both formal and informal) and inquiries, provides consultations and guidance, and recommends outcomes to resolve employee relations issues, focusing on maintaining a positive employee experience.
Schedules disciplinary hearings and ensures that invitation and outcome letters are sent out in a timely manner.
Chairs disciplinary hearings and presents the panel’s decision for approval.
Executes the panel’s decision with respect to disciplinary hearings after receiving the required approvals.
Acknowledges and schedules employee counseling referrals within 24 hours and updates the tracker.
Employees in this job may perform other duties as assigned.
Location
Kingston, Constant Spring 2, Jamaica
Senior Human Resource Generalist in Kingston upon Thames employer: View Moreicons
As a Senior Human Resource Generalist at our Kingston location, you will thrive in a dynamic and supportive work environment that prioritises employee well-being and professional growth. We offer comprehensive benefits, including health and life insurance, alongside a culture that fosters collaboration and open communication, ensuring you have the resources to excel in your role. Join us to be part of a team that values initiative and provides ample opportunities for career advancement in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Human Resource Generalist in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show that you’re not just another candidate, but someone who truly fits into their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience in employee relations and benefits administration, so you can confidently showcase your expertise when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you, and applying directly can give you a better chance of standing out from the crowd.
We think you need these skills to ace Senior Human Resource Generalist in Kingston upon Thames
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Human Resource Generalist role. Highlight your relevant experience, especially in employee relations and benefits administration, to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR and how your skills align with our needs. Don’t forget to mention any experience in high-volume recruitment if you have it!
Showcase Your Initiative:We love candidates who take initiative! In your application, share examples of how you've worked autonomously or resolved issues in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at View Moreicons
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR laws, regulations, and best practices. Be ready to discuss your experience in employee relations and how you've handled various situations in the past. This will show that you’re not just familiar with the theory but have practical insights too.
✨Showcase Your Initiative
Since the role requires exceptional initiative, think of examples where you took charge or went above and beyond in your previous roles. Prepare to share specific instances where you worked autonomously and made a significant impact on your team or organisation.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in employee relations. Practice articulating how you would handle conflicts, disciplinary actions, or morale issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Understand the Company Culture
Research the company’s culture and values before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to fostering a positive work environment. This shows that you’re not just looking for any job, but you’re genuinely interested in being part of their team.
