Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities.
Sagility combines industry‑leading technology and transformation‑driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job Title
Brand Advocate Voice Evergreen
Job Description
Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact. Upbeat, outgoing, motivated people with the entrepreneurial spirit needed. Research and investigate service failures and report to leadership; identify root cause and recommend resolutions for service recovery and retention.
Primary responsibilities include:
- Conduct investigations and resolve provider/member inquiries.
- Educate provider/member on service issues.
- Research service failures and identify root causes.
- Recommend resolutions for service recovery and retention.
Location
Kingston, Constant Spring 2 Jamaica
Join our team, we are looking forward to talking to you!
Brand Advocate Voice Evergreen in Kingston upon Thames employer: View Moreicons
As a Brand Advocate at our Kingston location, you will thrive in a vibrant work culture that values your entrepreneurial spirit and commitment to customer satisfaction. We offer comprehensive training and growth opportunities, ensuring you develop your skills while making a meaningful impact on our members' experiences. Join us for a rewarding career where your contributions are recognised and celebrated in a supportive environment.
