At a Glance
- Tasks: Resolve customer inquiries with a friendly approach and thorough investigations.
- Company: Join a vibrant team dedicated to exceptional customer service.
- Benefits: Competitive pay, growth opportunities, and a supportive work environment.
- Other info: Dynamic role in a fast-paced environment with room for personal growth.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Outgoing personality and problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
- Job Title
- Brand Advocate Voice Angels
Job Description
- Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.
- Upbeat, outgoing, motivated individuals with the entrepreneurial spirit needed for the role.
- Research and investigate service failures, report findings to leadership, identify root causes, and recommend resolutions for service recovery and retention.
- Location
- Kingston, Constant Spring, Jamaica
- #J-18808-Ljbffr
We think you need these skills to ace Brand Advocate: Customer Resolution & Retention in Kingston upon Thames
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Customer Service
Team Collaboration
