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- Tasks: Deliver engaging training on innovative heating solutions and support installers in their journey.
- Company: Join Viessmann, a leader in sustainable climate and energy solutions.
- Benefits: Competitive salary, sales bonus, 25 days holiday, and life insurance.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in the heating industry while promoting low-carbon solutions.
- Qualifications: Strong technical background in heating systems and experience in delivering training.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.
Role Overview
The Product Trainer will play a key role in supporting Viessmann’s installer network, partners, and internal teams by delivering high‑quality training on our range of boilers and Renewable solutions. This role ensures customers are confident in installing, commissioning, and maintaining Viessmann & Carrier technologies, helping drive product adoption, reduce installation errors, and enhance overall customer satisfaction.
What We’re Looking For
A confident, knowledgeable trainer who is passionate about supporting the heating industry’s transition to low‑carbon solutions. You’ll be customer‑focused, technically credible, and enthusiastic about helping others succeed with Viessmann products.
Key Responsibilities
- Deliver engaging in‑person and virtual training sessions on Viessmann boilers, heat pumps, controls, and associated systems.
- Develop and update training materials, manuals, guides, and digital content aligned with the latest product standards.
- Provide technical support and expert guidance to installers, service engineers, and internal colleagues.
- Work closely with Product Management to ensure training reflects current product features, updates, and market requirements.
- Support product launches with tailored training programmes and demonstrations.
- Maintain training equipment, rigs, and facilities to ensure a high‑quality learning environment.
- Gather feedback from course attendees and use insights to continuously improve training delivery.
- Represent Viessmann professionally at events, roadshows, and industry exhibitions where required.
Skills & Experience Required
- Strong technical background in heating systems, ideally with hands‑on experience with boilers and/or heat pumps.
- Proven experience delivering technical training or mentoring installers/engineers.
- Excellent communication and presentation skills with the ability to simplify complex concepts.
- Knowledge of UK heating regulations, best‑practice installation standards, and low‑carbon technologies.
- Self‑motivated, organised, and comfortable working both independently and as part of a wider team.
Minimum Requirements
- IT Skills
- People skills
- Time management skills
- Communication and presentation skills
An understanding of government schemes an advantage but full training will be given. An understanding of ASHP's an advantage but full training will be given.
What we offer
- Base salary + sales bonus
- Pension scheme
- 25 days of holiday + bank holidays
- Life Insurance
- Comprehensive onboarding training
- Small but supportive team
If you think this role is for you, apply!
Senior Technical Training Advisor in Telford employer: Viessmann Climate Solutions
Contact Detail:
Viessmann Climate Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Training Advisor in Telford
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or attend local events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical knowledge. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 3
Showcase your passion for sustainability and low-carbon solutions during interviews. We want to see your enthusiasm for the heating industry and how you can contribute to Viessmann’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Viessmann.
We think you need these skills to ace Senior Technical Training Advisor in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical background in heating systems and any relevant training experience. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience with boilers and heat pumps!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting the heating industry’s transition to low-carbon solutions. Let us know why you’re excited about the opportunity to train others on Viessmann products.
Show Off Your Communication Skills: Since this role involves delivering training sessions, it’s crucial to demonstrate your excellent communication and presentation skills. We love candidates who can simplify complex concepts, so share examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Viessmann!
How to prepare for a job interview at Viessmann Climate Solutions
✨Know Your Stuff
Make sure you brush up on your technical knowledge about heating systems, especially boilers and heat pumps. Familiarise yourself with Viessmann's products and their features, as well as UK heating regulations. This will help you answer questions confidently and show that you're the right fit for the role.
✨Show Off Your Training Skills
Since this role involves delivering training, be prepared to discuss your previous experience in training or mentoring. Think of specific examples where you've simplified complex concepts for others. You might even want to prepare a mini-presentation to demonstrate your communication skills during the interview.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare some thoughtful questions about Viessmann’s training programmes and how they support their installer network. This shows your genuine interest in the company and the role, plus it gives you a chance to assess if it's the right fit for you.
✨Be Enthusiastic and Customer-Focused
Viessmann values passion for sustainability and customer satisfaction. During the interview, express your enthusiasm for helping others succeed with their products. Share any relevant experiences where you've gone above and beyond to support customers or colleagues, as this aligns perfectly with what they're looking for.