Resource & Operations Lead

About Vidsy

Vidsy is a global creative platform transforming how the world’s biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto and London, we partner with global advertisers such as L’Oréal, Amazon and PepsiCo, enabling them to produce creator and AI‑powered video advertising at scale.

About the Role

We’re looking for an experienced Resource & Operations Lead to design, run and continuously evolve the resourcing team and operating system behind Vidsy’s creative output. The focus of this role is creating the right conditions for our creative teams to do their best work at scale, while the business continues to move quickly, stay profitable and deliver great outcomes for our clients.

You’ll directly manage a growing Delivery team, while also overseeing delivery across our high‑performing creative, motion and strategy teams. You’ll balance creative excellence with operational efficiency, helping the organisation navigate complexity, change and growth – often with fixed resources and imperfect information.

What We Need

• Proven experience leading delivery or operations in a creative, product or agency environment.
• A strong grounding in agile principles, with the judgement to adapt them rather than apply them rigidly.
• A systems thinker who understands how people, process, tooling and incentives all interact.
• Comfort operating in ambiguity and making clear, confident trade‑offs when required.
• A leader who values craft, creativity and team wellbeing as much as efficiency and outcomes.
• Calm under pressure, thoughtful in approach and pragmatic in execution.

What You’ll Bring

• 6‑8 years of experience (or equivalent) in operations, delivery and/or creative management roles.
• Proven people‑management experience, with a track record of building and supporting high‑performing teams.
• Strong experience designing processes and selecting tools that enable teams to succeed in fast‑paced, scaled environments.
• A solid understanding of creative workflows, with hands‑on experience managing resources effectively at scale.

Compensation & Package

• Competitive base salary
• Share options
• Private healthcare
• Life Assurance
• Flexible working through our virtual‑first hybrid approach
• 25 days vacation plus Bank Holidays
• Annual Volunteer Day
• Vidsy’s growing wellbeing offering & EAP
• Enhanced parental leave policies
• Your carbon footprint offset via our Ecologi partnership

Who You’ll Report To

You’ll report to Archie, one of Vidsy’s Co‑Founders. Archie oversees Creative, Strategy and Operations globally, splitting his time primarily between our London and New York hubs. He’s a familiar face at Vidsy socials and places real emphasis on building strong, connected teams beyond day‑to‑day emails and Slack messages – and you’ll often find him accompanied by his partner‑in‑crime, Pepsi the Bordoodle.

The Interview Process

• 30 minutes – Intro call with our Talent Team
• 60 minutes – Video interview with Archie to discuss the role and your experience
• 90 minutes – Panel interview + short task presentation, plus a conversation around our Vidsy Values (Raise the Bar, Learn Everyday, Unleash Creativity & Be Brave)
• 30 minutes – In‑Person or Virtual “Coffee Chat” to round off the process and any final Q&A

Hybrid ‘Virtual‑First’ Work Setup

Vidsy embraces a hybrid virtual‑first approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in‑office and remote work will vary depending on your team, role and personal preferences.

Diversity at Vidsy

We’re committed to building a representative, inclusive and super‑friendly team because diverse experiences, perspectives and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability or any other protected characteristic.

Notes About Our Hiring Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location

London, England, United Kingdom

Senior Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Technology, Information and Internet