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For Companies At a Glance
- Tasks: Manage client relationships and guide campaigns from start to finish.
- Company: Vidsy is a dynamic startup revolutionising video advertising for brands and Creators.
- Benefits: Enjoy flexible working, competitive salary, share options, and private healthcare.
- Why this job: Join a creative team that values innovation and empowers diverse voices in advertising.
- Qualifications: 2-4 years of client management experience with strong communication and organisational skills.
- Other info: Work in a hybrid setup with a focus on well-being and inclusivity.
The predicted salary is between 28800 - 42000 £ per year.
About Vidsy
Vidsy is a multi-award-winning startup with hubs in London (HQ), NYC, LA, and Toronto. We’re building the ultimate platform for brands and Creators to team up and thrive together. Our platform empowers global brands to produce impactful video ads while giving Creators the tools, opportunities, and fair pay to work on amazing projects. We are building a different way to create; democratising creativity and empowering brands and Creators to build value together.
The Role
A Client Solutions Manager at Vidsy makes things happen, acting as a true partner to our Clients, as well as our creative, strategy and commercial teams. This role oversees multiple work streams with lots of moving parts, and requires a proactive, resourceful multi-tasker who is able to align Client and Vidsy towards a common vision and business goals to achieve success. You will be operating at senior account exec to account manager level with proven experience managing brand relationships and shall report into our Senior CSM Lead. We are looking for strategic “thinkers” and eager “doers” who can guide the client through each step of the journey, from briefing a creative team to launching a campaign. You are able to provide exceptional daily client service alongside client consulting and challenging our clients to be forward-thinking on digital.
Must Haves
- 2–4 years (or equivalent) of client management experience, ideally with enterprise-level brands and accounts
- Deep understanding of the advertising, social, and content landscape
- Proven ability to build and maintain strong client relationships
- Highly organised with excellent attention to detail
- Strong communication and problem-solving skills, with the ability to manage complex situations and align teams
- Experience guiding multi-disciplinary teams (Creative, Strategy, Operations, etc.) toward a common goal
- Ability to define client goals and develop strategies to deliver against them
Nice to Haves
- Experience working in a non-traditional, creative or tech environment
- An entrepreneurial mindset with a knack for spotting new commercial opportunities
- Previous experience working with global creative or production teams
Who You’ll Report to
You will report to Kate, our Senior Client Solutions Lead who has been with Vidsy since 2021! Kate has been instrumental in leading and growing one of our biggest and most complex Clients (PepsiCo) into the successful account that it is today, all whilst being an inspiring leader and mentor.
Compensation & Package
- Competitive base salary
- Share Options
- Private Healthcare
- Flexible working through our 'virtual-first' hybrid approach
- 25 days holiday plus Bank Holidays
- Annual Volunteer Day
- Vidsy’s growing well-being offering & EAP
- Enhanced parental leave policies
- Your carbon footprint offset via our Ecologi partnership
Hybrid ‘Virtual-First’ Work Setup
Vidsy embraces a hybrid ‘virtual-first’ approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between in-office and remote work will vary depending on your team, role, and personal preferences.
Diversity at Vidsy
We’re committed to building a representative, inclusive, and super-friendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic.
Client Solutions Manager employer: Vidsy Media Limited
Contact Detail:
Vidsy Media Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Manager
✨Tip Number 1
Familiarise yourself with Vidsy's platform and its unique approach to creativity. Understanding how they empower brands and creators will help you align your experience with their mission during conversations.
✨Tip Number 2
Network with current or former employees of Vidsy on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable in your discussions.
✨Tip Number 3
Prepare examples from your past experiences that showcase your ability to manage complex client relationships and lead multi-disciplinary teams. Be ready to discuss how you’ve successfully navigated challenges in a creative or tech environment.
✨Tip Number 4
Stay updated on trends in the advertising and content landscape. Being knowledgeable about current developments will demonstrate your proactive nature and ability to guide clients effectively in a fast-paced environment.
We think you need these skills to ace Client Solutions Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Solutions Manager at Vidsy. Tailor your application to highlight relevant experiences that demonstrate your ability to manage client relationships and oversee multiple work streams.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2-4 years of client management experience, particularly with enterprise-level brands. Provide specific examples of how you've built strong client relationships and navigated complex situations.
Showcase Your Skills: Make sure to showcase your organisational skills, attention to detail, and problem-solving abilities in your application. Use concrete examples to illustrate how you've successfully guided multi-disciplinary teams towards common goals.
Personalise Your Application: Address your application to Kate, the Senior Client Solutions Lead, and mention her leadership style or achievements. This personal touch can help your application stand out and show your genuine interest in the role and the company culture.
How to prepare for a job interview at Vidsy Media Limited
✨Understand the Company Culture
Before your interview, take some time to research Vidsy’s culture and values. Familiarise yourself with their approach to creativity and collaboration, as this will help you align your answers with what they value in a Client Solutions Manager.
✨Showcase Your Client Management Experience
Be prepared to discuss specific examples from your past roles where you've successfully managed client relationships. Highlight your ability to navigate complex situations and how you’ve aligned teams towards common goals.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to tackle hypothetical scenarios that may arise in the role. Show how you would approach challenges creatively and strategically, reflecting the non-traditional agency approach Vidsy embraces.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, the types of clients you would work with, and how success is measured in the position. This shows your genuine interest and strategic thinking.
