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For Companies At a Glance
- Tasks: Run onboarding calls, host demos, and guide users to the right plan.
- Company: Join VidRush, an innovative AI-native video production platform.
- Benefits: Salaried position with a supportive team and fast feedback loops.
- Other info: Great opportunity to shape product development and user experience.
- Why this job: Be the first human touchpoint for creators and help them succeed.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 36000 - 60000 ÂŁ per year.
VidRush is an AI-native video production platform that replaces an entire video team with coordinated AI agents. Creators turn a simple idea into a fully produced, long‑form video—research, script, voiceover, visuals, motion graphics, and rendering—in under an hour. No timelines. No editing headaches. Just intent → finished video. We’re building a new way to create video that feels more like writing than editing, and we’re already seeing strong traction from serious creators and media teams. If you’re excited about AI, creator tools, and building category‑defining products from first principles, you’ll fit right in.
The Role
We’re hiring a Software Sales Agent (Salaried) who will be the first human touchpoint for many of our customers. Your job is to:
- run onboarding / walkthrough calls
- explain the product clearly to new users
- help users choose the right plan
- answer sales questions (features, use cases, pricing, workflows)
- be available for on‑demand scheduled calls when users request help
This is a role for someone who is naturally helpful, clear, and organized — someone who can sell through education.
What You’ll Do
- Run onboarding calls for new customers and help them get set up quickly
- Host product demos and answer pre‑sales questions
- Help users understand how to get the best results with the tool
- Handle inbound leads who request a call (scheduled on demand)
- Guide users to the right plan based on their goals and usage
- Follow up with users who are stuck or haven’t activated successfully
- Document common issues/questions and share them with the team to improve onboarding and product
- Track call outcomes and feedback so we continuously improve conversion and retention
What We’re Looking For
Most Important
- Strong spoken English and excellent communication skills
- Confident running calls with customers (friendly, structured, calm)
- Ability to explain software clearly to non‑technical users
- Comfortable answering sales questions without being pushy
- High responsiveness: you reply quickly and follow through
- Organized: you keep notes, manage scheduling, and stay on top of follow‑ups
- Ownership mindset: you solve problems instead of passing them around
Great fit if you’ve been:
- a SaaS onboarding specialist / customer success rep
- a sales development rep who prefers demos over cold outreach
- a support person who’s naturally good at closing through education
- a customer‑facing operator in a startup environment
Nice to Have
- Experience in SaaS sales, onboarding, customer success, or technical support
- Experience with CRM tools (HubSpot, Salesforce, etc.)
- Familiarity with creator tools / YouTube workflows
- Comfortable recording short Loom‑style walkthrough videos
- Experience handling pricing, billing, or plan upgrade questions
Tools You’ll Use
- Scheduling system (Calendly or similar)
- CRM (or lightweight tracking)
- Slack / Discord
- Email + chat support systems
How We Work
- Small team, fast feedback loops
- You’ll work closely with founders and the product team
- Your insights from calls will directly shape the product and onboarding
Software Sales Agent (Onboarding + Demos) employer: VidRush
Contact Detail:
VidRush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Sales Agent (Onboarding + Demos)
✨Tip Number 1
Get to know the product inside out! Spend some time using VidRush yourself so you can speak from experience. This will help you explain features and benefits clearly during onboarding calls.
✨Tip Number 2
Practice your communication skills! Run mock calls with friends or family to get comfortable explaining the software. The more relaxed and clear you are, the better you'll connect with potential customers.
✨Tip Number 3
Be proactive in following up! If a user seems stuck or hasn’t activated their account, reach out to them. Showing that you care can make all the difference in converting leads into happy customers.
✨Tip Number 4
Don’t forget to document your experiences! Keep track of common questions and issues you encounter during calls. Sharing this feedback with the team can help improve the onboarding process for everyone.
We think you need these skills to ace Software Sales Agent (Onboarding + Demos)
Some tips for your application 🫡
Show Your Enthusiasm for AI and Creator Tools: When writing your application, let your passion for AI and creator tools shine through. We want to see that you’re excited about the innovative work we’re doing at VidRush and how you can contribute to it.
Be Clear and Concise: Make sure your application is easy to read and straight to the point. We appreciate clarity, so avoid jargon and keep your sentences simple. This will reflect your ability to explain our product clearly to new users.
Highlight Relevant Experience: If you’ve got experience in SaaS sales, onboarding, or customer success, make sure to mention it! We’re looking for someone who can hit the ground running, so showcase any relevant skills or experiences that align with the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at VidRush
✨Know the Product Inside Out
Before your interview, make sure you understand VidRush's platform and its features. Familiarise yourself with how AI enhances video production and be ready to discuss how you would explain this to new users during onboarding calls.
✨Showcase Your Communication Skills
Since the role requires excellent spoken English and clear communication, practice explaining complex concepts in simple terms. You might even want to do a mock demo with a friend to get comfortable with the flow of information.
✨Demonstrate Your Problem-Solving Mindset
Prepare examples from your past experiences where you've solved customer issues or improved processes. This will show that you have the ownership mindset they’re looking for and that you can handle challenges effectively.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating an onboarding call or a product demo. Practice being friendly, structured, and calm while addressing potential customer questions to showcase your sales through education approach.