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For Companies At a Glance
- Tasks: Run onboarding calls, host demos, and guide users to the right plan.
- Company: Join VidRush, an innovative AI-native video production platform.
- Benefits: Salaried position with a supportive team and fast feedback loops.
- Other info: Work closely with founders and shape the product through user insights.
- Why this job: Be the first human touchpoint for creators and help them succeed with AI tools.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 ÂŁ per year.
VidRush is an AI-native video production platform that replaces an entire video team with coordinated AI agents. Creators turn a simple idea into a fully produced, long‑form video—research, script, voiceover, visuals, motion graphics, and rendering—in under an hour. No timelines. No editing headaches. Just intent → finished video. We’re building a new way to create video that feels more like writing than editing, and we’re already seeing strong traction from serious creators and media teams.
If you’re excited about AI, creator tools, and building category‑defining products from first principles, you’ll fit right in.
The Role
We’re hiring a Software Sales Agent (Salaried) who will be the first human touchpoint for many of our customers. Your job is to:
- run onboarding / walkthrough calls
- explain the product clearly to new users
- help users choose the right plan
- answer sales questions (features, use cases, pricing, workflows)
- be available for on‑demand scheduled calls when users request help
This is a role for someone who is naturally helpful, clear, and organized — someone who can sell through education.
What You’ll Do
- Run onboarding calls for new customers and help them get set up quickly
- Host product demos and answer pre‑sales questions
- Help users understand how to get the best results with the tool
- Handle inbound leads who request a call (scheduled on demand)
- Guide users to the right plan based on their goals and usage
- Follow up with users who are stuck or haven’t activated successfully
- Document common issues/questions and share them with the team to improve onboarding and product
- Track call outcomes and feedback so we continuously improve conversion and retention
What We’re Looking For
Most Important
- Strong spoken English and excellent communication skills
- Confident running calls with customers (friendly, structured, calm)
- Ability to explain software clearly to non‑technical users
- Comfortable answering sales questions without being pushy
- High responsiveness: you reply quickly and follow through
- Organized: you keep notes, manage scheduling, and stay on top of follow‑ups
- Ownership mindset: you solve problems instead of passing them around
Great fit if you’ve been:
- a SaaS onboarding specialist / customer success rep
- a sales development rep who prefers demos over cold outreach
- a support person who’s naturally good at closing through education
- a customer‑facing operator in a startup environment
Nice to Have
- Experience in SaaS sales, onboarding, customer success, or technical support
- Experience with CRM tools (HubSpot, Salesforce, etc.)
- Familiarity with creator tools / YouTube workflows
- Comfortable recording short Loom‑style walkthrough videos
- Experience handling pricing, billing, or plan upgrade questions
Tools You’ll Use
- Scheduling system (Calendly or similar)
- CRM (or lightweight tracking)
- Slack / Discord
- Email + chat support systems
How We Work
- Small team, fast feedback loops
- You’ll work closely with founders and the product team
- Your insights from calls will directly shape the product and onboarding
Software Sales Agent (Onboarding + Demos) in London employer: VidRush
Contact Detail:
VidRush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Sales Agent (Onboarding + Demos) in London
✨Tip Number 1
Get to know the product inside out! Spend some time using VidRush yourself so you can confidently explain how it works during onboarding calls. The more familiar you are, the easier it’ll be to help users and answer their questions.
✨Tip Number 2
Practice your communication skills! Since you'll be the first human touchpoint for customers, being friendly and clear is key. Try role-playing with a friend or recording yourself to refine your pitch and ensure you come across as approachable and knowledgeable.
✨Tip Number 3
Stay organised! Use tools like Calendly to manage your schedule and keep track of follow-ups. This will help you stay on top of your calls and ensure no customer feels neglected, which is crucial for building trust and rapport.
✨Tip Number 4
Don’t hesitate to ask for feedback! After your calls, check in with your team about what went well and what could be improved. This will not only help you grow but also contribute to enhancing the onboarding process for future users.
We think you need these skills to ace Software Sales Agent (Onboarding + Demos) in London
Some tips for your application 🫡
Show Your Passion for AI and Creator Tools: When writing your application, let us know why you're excited about AI and creator tools. Share any personal experiences or projects that highlight your enthusiasm for building innovative products. We love seeing genuine passion!
Be Clear and Concise: We appreciate clarity in communication, so make sure your application is easy to read. Use straightforward language and avoid jargon. Remember, you’ll be explaining our product to users, so show us you can do that in your writing too!
Highlight Your Customer-Facing Experience: If you've got experience in onboarding, customer success, or sales, make it shine! Tell us about specific situations where you helped customers understand a product or solve their issues. This will show us you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at VidRush
✨Know the Product Inside Out
Before your interview, make sure you understand VidRush's platform and its features. Familiarise yourself with how AI enhances video production and be ready to discuss how you would explain this to new users during onboarding calls.
✨Showcase Your Communication Skills
Since strong spoken English and excellent communication skills are crucial for this role, practice explaining complex concepts in simple terms. You might even want to do a mock demo with a friend to get comfortable with the flow of information.
✨Demonstrate Your Problem-Solving Mindset
Prepare examples from your past experiences where you've solved customer issues or improved processes. This will show that you have the ownership mindset they’re looking for and that you can handle challenges effectively.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating an onboarding call or a product demo. Practise being friendly, structured, and calm while addressing potential customer questions to showcase your sales through education approach.