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- Tasks: Prepare and check rental equipment for delivery, ensuring high standards and customer satisfaction.
- Company: Join Videndum, a leader in image capture and content creation with a focus on innovation.
- Benefits: Enjoy competitive pay, generous holidays, private medical insurance, and employee share schemes.
- Why this job: Be part of a dynamic team that supports creative professionals in capturing world-class footage.
- Qualifications: Practical knowledge of camera equipment and strong customer service skills required.
- Other info: Flexible working hours available to fit around your commitments.
The predicted salary is between 28800 - 43200 £ per year.
Videndum is an international group principally serving customers in the image capture and content creation market. Videndum manufactures and distributes technically advanced products which give broadcasters, film studios, video production companies and independent content creators total confidence in the production equipment they depend upon to capture and share world class footage.
Our people are key to our future, and they are our number one priority. They make the difference not only by what they do, but by how they do it.
Based in the warehouse and working with the office, this is a key role at TCS/Autoscript with overall responsibility for the hire equipment leaving from and returning to the Sunbury-on-Thames site.
Your day-to-day might include:
- Using rental software, prepare, scan and final check kit prior to delivery by TCS drivers or collection by customers
- Ensuring that paperwork is signed and correct
- Assisting with loading and/or delivery to customers where necessary
- Receiving equipment back from jobs, scanning and cross-checking delivery sheets, noting visual damage and missing items, report to office
- Initial checking and cleaning of equipment returned from rental jobs, including identifying and labelling damaged kit for the team
- Liaising with the team to ensure that equipment for future jobs is being processed
- Checking barcodes are present and undamaged on equipment. Making sure kit and flight cases are marked with company identification, engraved where necessary and neatly presented
- Liaising with the hire office to add new rental stock and assist with disposal of redundant kit
- PAT testing of kit when required
- Promoting good health and safety practice in the warehouse
Our Benefits:
- Competitive Pay
- Salary Sacrifice Pension
- 25 Days Holidays + Bank Holidays
- Enhanced Maternity and Paternity Benefits
- Employees Sharesave Scheme
- Fund Raising Events with our ESG programme - Action4Good
- Private Medical Insurance
- Life Assurance
- And lots more!
What We’re Looking For:
- Good practical knowledge of camera support equipment
- Understanding of customer service and the need to provide equipment prepared to a high standard
- Logical, analytical approach to problem solving
- Flexible attitude to deal with variable workload and ability to work unsupervised with good time management
- Competent with regular IT systems and ideally a hire system software
- Good communication skills
- Full UK Driving License
Nice to Have:
- Some electrical knowledge
- Industry knowledge
Education and Qualifications:
- GCSE English and Maths – Grade C or above
Health and Safety:
Health and safety is at the forefront of everything we do at Videndum: All employees are expected to take care for their own health and safety and that of others who may be affected by their acts or omissions in accordance with the Company health and safety policy by using correct tools, processes and Personal protective equipment and not perform any function unless appropriately trained and authorised.
Our approach to diversity follows a strict policy of sourcing the best person for the role irrespective of race, gender, age, religion, sexual preference, or disability. Our Code of Conduct sets out an express prohibition on discrimination of any kind.
Equipment Technician in Charlton employer: Videndum plc
Contact Detail:
Videndum plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equipment Technician in Charlton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Videndum and its products. Understanding their focus on image capture and content creation will help you connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to equipment handling and customer service. This will help you articulate your experience and show that you're ready to hit the ground running.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've tackled challenges in previous roles, especially when it comes to equipment issues or customer service scenarios. This will demonstrate your logical approach and flexibility.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Equipment Technician in Charlton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Equipment Technician role. Highlight your practical knowledge of camera support equipment and any relevant experience that aligns with what Videndum is looking for.
Show Off Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences to show how you’ve provided excellent customer service or solved problems effectively in a similar environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s industry-specific. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Videndum plc
✨Know Your Equipment
Make sure you brush up on your knowledge of camera support equipment. Being able to discuss specific gear and its applications will show that you're not just familiar with the basics, but that you have a genuine interest in the industry.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role requires a high standard of equipment preparation, so showing that you understand the importance of customer satisfaction will set you apart.
✨Show Your Problem-Solving Skills
Think of scenarios where you've had to solve problems logically and analytically. Be ready to share these experiences during the interview, as they’ll want to see how you handle challenges in a fast-paced environment.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare some questions to ask them about the team dynamics or the equipment you'll be working with, which shows your engagement.
