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- Tasks: Provide top-notch sales support and manage customer orders with precision.
- Company: Join a leading multinational tech group in Bury St Edmunds.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Perfect for proactive individuals looking to make an impact.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Strong customer service skills and knowledge of ERP/CRM systems required.
The predicted salary is between 30000 - 40000 £ per year.
A multinational technology group in Bury St Edmunds seeks a Sales Support Adviser to ensure first-class sales support through effective order processing and customer consultancy. The ideal candidate should have strong customer service experience, excellent ERP and CRM system knowledge, and be fluent in English.
Responsibilities will include:
- Managing orders
- Advising customers
- Ensuring accurate data management
This role is suitable for proactive individuals with a commitment to customer satisfaction and teamwork.
Strategic Sales Support Specialist in Bury St Edmunds employer: Videndum plc
Contact Detail:
Videndum plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Sales Support Specialist in Bury St Edmunds
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to be confident in showcasing our customer service skills and ERP/CRM knowledge!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Strategic Sales Support Specialist in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant ERP or CRM system knowledge. We want to see how your skills match the role of Strategic Sales Support Specialist, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer satisfaction and teamwork. We love seeing candidates who are proactive and genuinely excited about the role.
Showcase Your Order Management Skills: Since managing orders is a key part of the job, include examples of how you've successfully handled order processing in the past. We’re looking for those who can demonstrate accuracy and efficiency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Videndum plc
✨Know Your Systems
Make sure you brush up on your ERP and CRM system knowledge before the interview. Be ready to discuss how you've used these systems in past roles, as this will show your technical competence and readiness to hit the ground running.
✨Customer Service Stories
Prepare a few anecdotes that highlight your customer service experience. Think of specific situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to customer satisfaction.
✨Order Management Insights
Familiarise yourself with the order processing workflow. Be prepared to talk about how you would manage orders efficiently and ensure accuracy in data management. Showing that you understand the importance of these processes will impress your interviewers.
✨Teamwork Matters
Since this role values teamwork, think of examples where you've successfully collaborated with others. Highlight how you contributed to team goals and supported your colleagues, as this will showcase your proactive nature and fit for the company culture.