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- Tasks: Lead a team of Civil Enforcement Officers and manage daily operations.
- Company: Join NSL, part of Marston Holdings Ltd, a leader in parking and street management.
- Benefits: Enjoy competitive holidays, health perks, and discounts at your favourite shops.
- Other info: Dynamic role with excellent training and career growth opportunities.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Full UK Driving License and previous supervisory experience required.
The predicted salary is between 30000 - 40000 £ per year.
Here at NSL part of Marston Holdings Ltd. we are not just the "parking people"; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
We are looking for a Supervisor to join our fantastic team! Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and track KPIs. On top of this responsibility you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public, and issuing tickets to incorrectly parked vehicles. In this Supervisor role you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
Please Note: For this role, you must hold a Full UK Driving License.
What do you need to be a Supervisor?
- Full UK Driving License
- Previous experience in a supervisory/management role
- Excellent Communication Skills
- To be self‐motivated and customer‐focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
What's in it for you?
- Training and Development: top class learning opportunities giving you the confidence to do a great job and opportunity to grow with the company
- Full Uniform provided
- Leave Benefits: Competitive holiday (including bank holidays) we all deserve to enjoy a break from work
- Family Friendly Benefits: enhanced Maternity & Paternity package (subject to eligibility criteria)
- Health and Wellbeing: full access to our Employee Assistance Programme, Wellbeing Hub and Gym Discounts because your health and wellbeing is important to us
- Employee Perks: enjoy online and instore discounts and perks from your favourite retail shops, travel and social places
- Reward and Recognition: your efforts won't go unnoticed
- Green Travel: Cycle to Work and Green Car Salary Sacrifice Schemes are available (subject to eligibility) because the environment matters to us
- Company Pension Scheme: we'll help you save for your future
- Death in Service Benefit: providing peace of mind
Interested? Apply online today and a member of the team will be in touch soon.
A Bit About Us: Marston Holdings Ltd are formed of nine brand entities, each with specialist skills and knowledge that together provide services to support the government, utilities and private sectors through the delivery of market leading integrated technology-enabled solutions, from design and implementation to management and recovery.
New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Supervisor in West Bromwich employer: Vidalert
Contact Detail:
Vidalert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in West Bromwich
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on NSL and Marston Holdings. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to lead a team and handle queries from the public. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully managed a team or resolved conflicts in the past. This will demonstrate your capability to take charge and support your colleagues effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our fantastic team at NSL. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor in West Bromwich
Some tips for your application 🫡
Show Your Leadership Skills: As a Supervisor, we want to see your experience in leading teams. Make sure to highlight any previous supervisory roles you've had and how you motivated your team to achieve their goals.
Communicate Clearly: Excellent communication is key for this role. Use clear and concise language in your application, and don’t forget to mention any experience you have in dealing with escalated queries or customer service.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your love for working outdoors and any relevant experience with Microsoft Office that can help us see how you fit into our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly!
How to prepare for a job interview at Vidalert
✨Know the Company Inside Out
Before your interview, take some time to research NSL and Marston Holdings Ltd. Understand their services, values, and what makes them stand out in the parking and street management sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to achieve their best.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations, such as dealing with escalated queries or managing KPIs. Think of specific scenarios from your previous roles and how you approached them. This will showcase your problem-solving skills and ability to think on your feet.
✨Emphasise Your Customer Focus
Since this role involves interacting with the public, it's important to convey your customer service mindset. Share examples of how you've gone above and beyond to assist customers or resolve issues. This will demonstrate that you understand the importance of community engagement in the Supervisor role.