At a Glance
- Tasks: Support our team in delivering top-notch services and keep operations running smoothly.
- Company: Join Marston Holdings, the UK's largest judicial services company with a focus on innovation.
- Benefits: Enjoy competitive leave, health plans, exclusive discounts, and ongoing learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in the field services industry.
- Qualifications: Strong communication skills and a passion for supporting teams and clients.
- Other info: Inclusive workplace with great career development potential.
The predicted salary is between 28800 - 43200 £ per year.
Engage is a technology-driven field services provider, part of Marston Holdings Limited. We have an exciting opportunity for a Business Operations Administrator to join our dynamic team and keep our field operations running smoothly. This is a full time, permanent position based in our Rochdale office.
What You Will Be Doing
- Supporting the team against KPIs
- Carrying out tasks required to facilitate our service offerings
- Communicating with clients and stakeholders via email and telephony
- Providing support for field agents on the day or in advance of visits
- Liaising with 3rd party contacts and booking/canceling resources
- Carrying out quality checks on accounts visited by the field team
- Assisting office administration tasks/requirements
- Packaging new field agent kits for postage
What You Will Get In Return
- Competitive Annual Leave
- Ongoing Learning and Development
- Full-time, 37.5 hours per week
- Health Cash Plan to support your well-being
- Pension Scheme to help you save for the future
- Exclusive Staff Benefits: Discounts on shopping, travel, dining, and health & wellness services
- Enhanced Maternity & Paternity Package (subject to eligibility criteria)
A Bit About Us
Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
Business Operations Administrator in Rochdale employer: Vidalert
Contact Detail:
Vidalert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Administrator in Rochdale
✨Tip Number 1
Get to know the company! Research Engage and Marston Holdings Limited. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to business operations. Think about how your skills align with the role's requirements, especially around KPIs and client communication. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our dynamic team at Engage. Let’s get you started on this exciting journey!
We think you need these skills to ace Business Operations Administrator in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Administrator role. Highlight relevant experience and skills that match the job description, like supporting teams and liaising with clients.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to keeping our field operations running smoothly.
Showcase Your Communication Skills: Since you'll be communicating with clients and stakeholders, make sure to demonstrate your strong communication skills in your application. Clear and concise writing goes a long way!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Vidalert
✨Know Your KPIs
Familiarise yourself with the key performance indicators relevant to the Business Operations Administrator role. Be ready to discuss how you can support the team in achieving these targets and share any past experiences where you've successfully met similar goals.
✨Communication is Key
Since the role involves liaising with clients and stakeholders, practice your communication skills. Prepare examples of how you've effectively communicated in previous roles, whether through email or phone, and be ready to demonstrate your ability to handle various situations professionally.
✨Show Your Organisational Skills
This position requires juggling multiple tasks, so highlight your organisational abilities. Bring examples of how you've managed competing priorities in the past, and consider discussing any tools or methods you use to stay organised and efficient.
✨Emphasise Team Support
The role involves supporting field agents and working closely with a team. Be prepared to talk about your experience in collaborative environments and how you’ve contributed to team success. Show that you understand the importance of teamwork in achieving operational excellence.