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- Tasks: Help keep the streets safe by managing untaxed vehicles and advising the public.
- Company: Join NSL, a leader in parking and street management solutions.
- Benefits: Enjoy competitive pay, flexible shifts, and great staff discounts.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK Driving Licence and excellent communication skills required.
- Other info: First-class training and career growth opportunities await you!
The predicted salary is between 28800 - 43200 ÂŁ per year.
Location: Belvedere
Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
What does a DVLA Enforcement Officer do?
- Liaises with members of the public and gives advice regarding clamping and fines.
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
- Works alongside other agencies when required including Police, DVLA and VOSA.
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available.
- Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager.
- Completes daily reports regarding activities.
What do you need to be a DVLA Enforcement Officer?
- Full UK Driving Licence
- Excellent Communication Skills
- Self‑Motivated
- Customer Focused
- Ability to work shifts
- Ability to work on own initiative
- Previous experience in a similar role would be ideal but not essential.
What’s in it for you?
- Competitive rates of pay
- Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing
- Excellent Reward & Recognition Scheme
- Enhanced Maternity & Paternity package [subject to eligibility criteria]
- First Class Training & Development Opportunities
- Pension Scheme
- Full Uniform provided
- Competitive days’ holiday including bank holiday
- Regular overtime [optional]
- Flexible Shift Patterns
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role apply online today and a member of the team will be in touch soon.
We are an equal opportunity employer which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and we’re committed to creating an inclusive environment for all employees.
Enforcement Officer in Erith employer: Vidalert
Contact Detail:
Vidalert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enforcement Officer in Erith
✨Tip Number 1
Get to know the company! Research NSL and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As an Enforcement Officer, you'll need to liaise with the public regularly. Role-play scenarios with friends or family to build your confidence in handling various situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the NSL team.
We think you need these skills to ace Enforcement Officer in Erith
Some tips for your application 🫡
Show Your Communication Skills: As an Enforcement Officer, you'll need to communicate effectively with the public. Make sure your application highlights your communication skills and any relevant experience you have in dealing with people.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills or experiences that relate directly to the job description, like customer focus or self-motivation.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to our recruitment team!
How to prepare for a job interview at Vidalert
✨Know Your Role Inside Out
Before the interview, make sure you understand what a DVLA Enforcement Officer does. Familiarise yourself with the responsibilities, such as liaising with the public and handling enforcement actions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Communication Skills
As an Enforcement Officer, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might be asked how you would handle difficult conversations or explain complex issues to the public, so think of examples from your past experiences that demonstrate your skills.
✨Showcase Your Customer Focus
This role requires a strong customer focus, so be prepared to discuss how you've successfully dealt with customers in the past. Think about times when you went above and beyond to help someone or resolved a challenging situation. Highlighting these experiences will show that you can handle the public effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. These might involve dealing with a distressed member of the public or managing a situation where enforcement action is required. Practise your responses to these types of questions, focusing on your problem-solving skills and ability to remain calm under pressure.
