Supply Chain Specialist

Company Overview

VidaCorp is Australia’s largest independent health, wellness, and beauty powerhouse and part of DBG Health. We deliver affordable and innovative solutions that enhance well-being for millions of customers and lead the way in pharmaceuticals, consumer goods, beauty, health, and wellness with over 1,000 professionals. VidaCorp’s consumer division represents market-leading brands such as MCoBeauty, Esmi Skin Minerals, Nude by Nature, SunSkills, PONi cosmetics and more. With a successful European launch of MCoBeauty in London, we continue to expand globally through new launches such as Nude by Nature and Esmi Skin Minerals.

About the Role

We are hiring a Supply Chain Specialist to strengthen our operational capability across the UK and Europe as we expand MCoBeauty across the region. This role will support the Head of Supply Chain & Operations in delivering day-to-day supply chain operations, including demand planning, supply planning, logistics, inventory, and order management. As a hands-on specialist you will build and improve processes, reporting tools, dashboards, work instructions and SOPs, monitor performance, investigate failures, and lead continuous improvements across service levels, availability, inventory, logistics and cost-to-serve.

Role & Responsibilities

• Act as the day-to-day point of contact for operational queries across demand planning, supply planning, logistics, inventory and order management.
• Support the resolution of operational issues and escalating significant service or financial risks where required.
• Lead regular operational and performance meetings with our third-party logistics partner, Mainfreight.
• Track agreed actions and ensure operational issues are followed through to resolution.
• Support retailer launches, new product introductions, promotional activity, peak planning and new account go-lives.
• Support the Supply Chain operating rhythm, including S&OP inputs, performance reviews and cross-functional planning.
• Provide operational cover across demand planning, supply planning, logistics and order management during periods of absence.
• Develop, improve and embed supply chain processes, work instructions and standard operating procedures.
• Build and maintain planning tools, trackers, dashboards, KPI reports and performance updates.
• Monitor key measures including service level, fill rate, out-of-stocks, inventory health and cost-to-serve.
• Lead root-cause analysis into service failures and coordinate corrective and preventative actions.
• Identify and deliver process improvements across planning, inventory, logistics and customer service.
• Track the impact of improvement initiatives and report progress to the Head of Supply Chain & Operations.
• Act as the Supply Chain representative in relevant system implementations and enhancements, including ERP, EDI and warehouse management integrations.
• Represent Supply Chain in customer, retailer, commercial and quarterly business review meetings when required.
• Prepare and present supply chain performance, risks, mitigation plans and recommendations to internal and external stakeholders.
• Partner with commercial teams on product availability, service, delivery and retailer requirements.
• Build positive working relationships with key retail customers across the UK and Europe.
• Support demand and supply planning through scenario analysis, risk assessment and operational recommendations.
• Proactively identify potential supply disruptions and coordinate mitigation plans with relevant stakeholders.

Skills & Experience

• At least three years’ experience in supply chain, logistics, planning or operations within beauty, cosmetics, FMCG, consumer goods or a related industry.
• Strong understanding of end-to-end supply chain operations including demand planning, supply planning, inventory, order management, distribution and logistics.
• Experience developing and improving processes, SOPs, work instructions and operational tools.
• Strong Excel skills with experience building trackers, reporting tools, dashboards and performance analysis.
• Experience with business intelligence or dashboarding tools is advantageous.
• Confident leading operational meetings with third-party logistics, warehouse, transport or distribution partners.
• Strong analytical skills with the ability to translate data and performance insights into practical actions.
• Experience monitoring service levels, fill rates, availability, inventory health and operational performance.
• Strong stakeholder-management and relationship-building skills.
• Confident communicating with commercial teams, customers, retailers and external partners.
• Strong presentation and communication skills across cross-functional teams.
• Familiarity with ERP systems, with NetSuite experience preferred.
• Knowledge of EDI and warehouse management system environments is advantageous.
• Experience supporting retailer launches, new product introductions or new customer go-lives is beneficial.
• Experience working across UK and European markets is advantageous.
• A degree in Supply Chain Management, Business, Finance or a related discipline is beneficial.
• Hands-on, proactive and comfortable taking personal ownership of operational challenges.
• Highly organised and structured with strong attention to detail.
• Collaborative and able to work effectively across Supply Chain, Commercial, Finance, Marketing, eCommerce and IT teams.
• Adaptable and comfortable working in a fast-paced, growing and continually evolving business.
• Passion for beauty, consumer products and building brands in new markets.
• Due to the nature of the role, a Dutch or German speaker would be advantageous.

Benefits

• Competitive salary, bonus and pension.
• A values-driven business fostering a supportive and friendly team culture.
• The ability to work autonomously and drive your own success.
• Opportunities to grow your career globally across all divisions within DBG Health.

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal-opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.