Senior National Account Manager

We are seeking an experienced and commercially driven Senior National Account Manager to lead strategic UK retail partnerships.

10th November, 2026

Join Australia's largest independent health, wellness and beauty powerhouse!
As part of DBG Health, headquartered in Australia, we're driven by a mission to deliver affordable and innovative solutions that enhance the wellbeing of millions of customers. With more than 1,500 dedicated professionals, we are leaders across pharmaceuticals, consumer goods, beauty, health and wellness, supported by a portfolio of trusted and market-leading brands.
Our Beauty division is home to leading brands including MCoBeauty, Esmi Skin Minerals, Nude by Nature, SunSkills and PONi Cosmetics, offering high-quality, accessible products that resonate with consumers both locally and internationally.
MCoBeauty's expansion into the European market represents an important milestone in DBG Health's international growth strategy. Renowned for its innovative, high-quality cosmetics and exceptional value, the brand continues to bring accessible beauty solutions to consumers across Europe. This achievement reflects our ambition to expand our global footprint and deliver industry-leading health and beauty brands to new markets around the world.
Be part of our exciting growth journey and shape the future of global health, wellness, and beauty. Soon, we'll expand in this market further by launching Nude by Nature and Esmi Skin Minerals. Join a team that values creativity, innovation, and customer impact as we continue to grow and redefine what's possible.

About the Role

We are looking for a highly commercial, strategic and results-driven Senior National Account Manager to join our growing European team at AXIA Beauty, home to MCoBeauty.
This is an exciting opportunity to take ownership of key UK retail partnerships, driving revenue growth, profitability and brand presence across some of the country's leading retailers.
Reporting directly to the Executive General Manager, UK & Europe, you will play a critical role in developing and delivering customer strategies, leading Joint Business Plans, negotiating commercial agreements and identifying opportunities to accelerate growth across both physical retail and online channels.
Working closely with our Brand, Commercial Marketing, Finance, Demand Planning and Supply Chain teams, you will ensure successful product launches, strong retail execution and the delivery of ambitious commercial objectives.
The ideal candidate will be a confident and commercially astute relationship builder, with a proven track record of managing major UK retail accounts, negotiating at a senior level and delivering sustainable, profitable growth.
You will thrive in a fast-paced, entrepreneurial environment, bringing a proactive approach, strong commercial judgement and the ability to balance strategic thinking with hands-on execution.
Applicants must have the legal right to work in the UK to be considered for this role.

Role & Responsibilities

Strategic Retail Account Management

• Own and develop strong, long-term relationships with key UK national retail partners, engaging with buyers, category managers and senior commercial stakeholders.
• Lead the development and delivery of annual Joint Business Plans (JBPs), aligning customer objectives with brand strategy and commercial growth targets.
• Manage annual negotiations, trading terms, range reviews and customer business reviews.
• Develop strategic account plans to maximise distribution, market share, brand visibility and profitable growth.
• Identify new opportunities across existing retail partnerships, including additional listings, product categories, promotional activity and online channels.
• Build trusted customer relationships, acting as a senior commercial representative for MCoBeauty.

10th November, 2026

Join Australia's largest independent health, wellness and beauty powerhouse!
As part of DBG Health, headquartered in Australia, we're driven by a mission to deliver affordable and innovative solutions that enhance the wellbeing of millions of customers. With more than 1,500 dedicated professionals, we are leaders across pharmaceuticals, consumer goods, beauty, health and wellness, supported by a portfolio of trusted and market-leading brands.
Our Beauty division is home to leading brands including MCoBeauty, Esmi Skin Minerals, Nude by Nature, SunSkills and PONi Cosmetics, offering high-quality, accessible products that resonate with consumers both locally and internationally.
MCoBeauty's expansion into the European market represents an important milestone in DBG Health's international growth strategy. Renowned for its innovative, high-quality cosmetics and exceptional value, the brand continues to bring accessible beauty solutions to consumers across Europe. This achievement reflects our ambition to expand our global footprint and deliver industry-leading health and beauty brands to new markets around the world.
Be part of our exciting growth journey and shape the future of global health, wellness, and beauty. Soon, we'll expand in this market further by launching Nude by Nature and Esmi Skin Minerals. Join a team that values creativity, innovation, and customer impact as we continue to grow and redefine what's possible.

About the Role

We are looking for a highly commercial, strategic and results-driven Senior National Account Manager to join our growing European team at AXIA Beauty, home to MCoBeauty.
This is an exciting opportunity to take ownership of key UK retail partnerships, driving revenue growth, profitability and brand presence across some of the country's leading retailers.
Reporting directly to the Executive General Manager, UK & Europe, you will play a critical role in developing and delivering customer strategies, leading Joint Business Plans, negotiating commercial agreements and identifying opportunities to accelerate growth across both physical retail and online channels.
Working closely with our Brand, Commercial Marketing, Finance, Demand Planning and Supply Chain teams, you will ensure successful product launches, strong retail execution and the delivery of ambitious commercial objectives.
The ideal candidate will be a confident and commercially astute relationship builder, with a proven track record of managing major UK retail accounts, negotiating at a senior level and delivering sustainable, profitable growth.
You will thrive in a fast-paced, entrepreneurial environment, bringing a proactive approach, strong commercial judgement and the ability to balance strategic thinking with hands‑on execution.
Applicants must have the legal right to work in the UK to be considered for this role.

Role & Responsibilities

Strategic Retail Account Management

• Own and develop strong, long-term relationships with key UK national retail partners, engaging with buyers, category managers and senior commercial stakeholders.
• Lead the development and delivery of annual Joint Business Plans (JBPs), aligning customer objectives with brand strategy and commercial growth targets.
• Manage annual negotiations, trading terms, range reviews and customer business reviews.
• Develop strategic account plans to maximise distribution, market share, brand visibility and profitable growth.
• Identify new opportunities across existing retail partnerships, including additional listings, product categories, promotional activity and online channels.
• Build trusted customer relationships, acting as a senior commercial representative for MCoBeauty.

Sales & Commercial Strategy

• Take ownership of agreed customer sales, revenue, gross margin and profitability targets.
• Develop and execute commercial plans to deliver sustainable growth across key retail accounts.
• Lead customer promotional planning, pricing recommendations and trade investment proposals within agreed budgets.
• Identify opportunities to improve product ranging, distribution, promotional effectiveness and sell‑through.
• Analyse sales performance, EPOS data, market trends and competitor activity to identify opportunities and mitigate commercial risks.
• Work closely with Finance to monitor customer profitability, trade spend and return on investment.
• Provide commercial insights and recommendations to support wider UK business strategy and growth plans.

Retail Execution & Cross-Functional Collaboration

• Partner with Brand and Commercial Marketing teams to deliver successful product launches, shopper marketing campaigns and retail activations.
• Ensure strong in-store and online execution, including promotional visibility, merchandising, product availability and launch readiness.
• Work closely with Demand Planning and Supply Chain to align customer forecasts, promotional activity and new product launches.
• Collaborate with Finance, Logistics and Customer Operations to ensure the effective delivery of customer requirements.
• Provide customer, category and competitor insights to support product innovation, brand planning and commercial investment decisions.
• Proactively identify and resolve customer challenges, ensuring strong service levels and long‑term partnerships.

Forecasting, Reporting & Performance Management

• Own accurate sales forecasts, account plans and commercial reporting across assigned UK retail customers.
• Monitor customer P&L performance, trade spend, promotional investment and margin delivery against agreed budgets.
• Track sales performance, forecast accuracy, promotional effectiveness and key commercial KPIs.
• Contribute to the Sales & Operations Planning (S&OP) process, ensuring alignment between commercial demand and supply availability.
• Prepare and present customer performance reviews, commercial updates and recommendations to senior leadership.
• Identify performance gaps and implement corrective actions to ensure commercial targets are achieved.

Team Leadership & Development

• Provide day-to-day leadership, guidance and support to the National Account Executive.
• Establish clear priorities, responsibilities and performance expectations to support successful account delivery.
• Coach and develop team capability, encouraging accountability, collaboration and commercial excellence.
• Foster strong cross-functional working relationships and contribute to a high‑performing UK Commercial team.

Skills & Experience

• Typically 5+ years' experience in National Account Management or Key Account Management, with significant responsibility for major UK retail customers.
• Proven track record of managing and developing strategic retail partnerships, ideally within beauty, cosmetics, personal care or high-growth FMCG.
• Strong understanding of the UK retail landscape, including health and beauty, grocery, high‑street and omnichannel retail environments.
• Demonstrated experience leading Joint Business Plans, annual commercial negotiations, range reviews and customer growth strategies.
• Strong commercial and financial acumen, with experience managing customer P&Ls, sales forecasts, trade investment and profitability.
• Proven ability to deliver revenue growth, successful product launches and profitable promotional programmes.
• Excellent negotiation, influencing and relationship‑management skills, with the confidence to engage senior retail buyers and stakeholders.
• Strong analytical skills, with experience using EPOS data, sales reporting and commercial insights to inform decision‑making.
• Advanced Excel skills and confidence working with sales forecasts, budgets and performance reports.
• Experience collaborating across Marketing, Finance, Supply Chain, Logistics and Demand Planning teams.
• Strong organisational and prioritisation skills, with the ability to manage multiple commercial priorities and deadlines.
• A proactive, commercially minded and results‑oriented approach, with the confidence to make decisions and operate independently.
• Excellent written and verbal communication skills, with the ability to present commercial strategies and performance updates to senior stakeholders.
• Previous experience coaching, mentoring or managing junior account management colleagues would be advantageous.
• Experience within a fast‑paced, entrepreneurial or high‑growth consumer goods business would be highly desirable.
• A degree in Business, Sales, Marketing or a related discipline would be advantageous, although equivalent professional experience will also be considered.
• Flexibility to travel regularly to UK retail customers, stores and partner meetings, with occasional European travel as required.

Benefits & Perks

At DBG Health, we believe in creating an environment where our people can thrive, both personally and professionally. You'll be joining a growing, ambitious business with a collaborative culture and the opportunity to make a meaningful impact.

We offer:

• Competitive salary and performance-related bonus, alongside a company pension scheme.
• Fully company-funded private healthcare and life assurance, supporting your health, wellbeing and peace of mind.
• Modern, newly established office space with access to a range of wellness amenities, including fitness classes and an on‑site salon.
• A supportive, values‑driven culture, built around our PACT values of Pioneering, Accountability, Collaboration and Tenacity.
• Autonomy and ownership, giving you the opportunity to shape processes, drive improvements and make a real difference.
• Exposure to senior leadership and international operations, working closely with teams across our growing European business.
• Career development and global opportunities across DBG Health's expanding portfolio of health, wellness and beauty businesses.

If you're a proactive, highly organised individual who enjoys variety, thrives on building relationships and takes pride in making things run smoothly, we'd love to hear from you.

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal‑opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.