At a Glance
- Tasks: Deliver warm, personalised service and create memorable dining experiences for guests.
- Company: Join Vida Plena, a vibrant hospitality group with a focus on joy and inclusivity.
- Benefits: Be part of a supportive community that values your contributions and offers growth opportunities.
- Other info: Collaborative workplace where teamwork and respect are at the heart of everything we do.
- Why this job: Bring your passion for hospitality to life in a fun and dynamic environment.
- Qualifications: High energy, strong communication skills, and a love for providing outstanding service.
The predicted salary is between 11 - 13 £ per hour.
Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service. Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all. We are excited to launch our much-loved Dallas Burger Joint in the heart of Shoreditch and looking for passionate team members to bring Dallas to life.
The Role
As a Waiter/Waitress, you are the face of Dallas hospitality - delivering warm, attentive, and personalized service that makes every guest feel truly cared for. Maintaining a confident and welcoming presence - always with a smile - that enhances the atmosphere and puts guests at ease.
Your Key Responsibilities
- Follow the Dallas service touch points to ensure guests have a positive dining experience.
- Deliver personalized service and embody Vida Plena's warm and inviting guest experience.
- Prioritize delivering a seamless guest experience through attentive service.
- Familiarize yourself with our menu, ingredients, and what makes us special!
- Manage and communicate any food allergies or intolerances by informing the kitchen.
- Accurately relay food and drink orders to the kitchen, especially when dealing with specific guest preferences.
- Upsell food and beverage items by suggesting complementary dishes or drinks.
- Foster a culture of respect, ambition, and teamwork within the restaurant.
- Work in collaboration with your colleagues to make sure that the operation is as strong as it could possibly be.
What We Expect From You
- High energy and able to remain calm under pressure.
- Sales-driven, with the ability to confidently recommend menu items and special promotions.
- Friendly, warm, and hospitable.
- Compliance to health and safety regulations.
- Team player, eager to support your colleagues.
- Strong service and communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Knowledge of restaurant POS systems and operational tools (nice to have).
- Passion for hospitality and commitment to providing outstanding service.
What You'll Love About Working Here
At Vida Plena, you're not just taking a job - you're joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you're ready to bring your passion and expertise to our team, we can't wait to welcome you!
Waiter / Waitress employer: Vida Plena Hospitality
At Vida Plena, we are more than just a workplace; we are a vibrant community dedicated to creating joyful experiences for both our guests and team members. Located in the heart of Shoreditch, our Dallas Burger Joint offers a dynamic and inclusive environment where your passion for hospitality can truly shine. With a strong emphasis on teamwork, personal growth, and a laid-back approach to service, we ensure that every employee feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter / Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Vida Plena Hospitality. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Vida Plena Hospitality
Don't be shy about reaching out to Vida Plena Hospitality directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Vida Plena Hospitality and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Vida Plena Hospitality
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
