Operations & Administration Coordinator in Mansfield

About Vida Del Padel

Vida Del Padel is one of the UK’s fastest-growing padel brands — bringing a vibrant, Spanish-inspired energy to clubs across the country. We’re redefining what a padel club can be: premium yet accessible, community-driven, and powered by innovation. With multiple new clubs launching and an expanding franchise network, we’re now looking for a dynamic Operations & Administration Coordinator to help support the day-to-day running of the business and ensure everything behind the scenes runs seamlessly.

The Role

This is a varied, fast-paced role where no two days are the same. You’ll be at the centre of operations — managing communications, supporting our club schedules and events, liaising with suppliers, and keeping our systems running smoothly. Working closely with both the Directors and Marketing Manager, you’ll play a key role in maintaining high operational standards while also helping to deliver events, marketing campaigns, and community initiatives that bring the brand to life. As Vida Del Padel continues to grow, this position will naturally evolve into a more senior, strategic role for the right person.

What You’ll Be Doing

• Customer & Club Support

• Oversee day-to-day bookings, cancellations, and exclusive hire requests.
• Respond to enquiries across email, website, and WhatsApp.
• Manage membership and discount schemes (Student, Forces, Blue Light, etc.).
• Keep our club WhatsApp groups and Playtomic listings up to date with the latest events and information.

• Set up and manage schedules for coaching, tournaments, and socials.
• Coordinate the smooth delivery of monthly events with our coaches and partners.
• Liaise with suppliers and maintenance teams to ensure clubs remain in perfect condition.
• Assist with compliance tasks such as health & safety and risk documentation.

• Support franchise reporting and invoicing each month.
• Track occupancy, bookings, and revenue to keep the team informed.
• Manage simple bookkeeping tasks and follow up on payments when needed.

• Monitor stock levels across merchandise, vending, and equipment.
• Arrange replenishments and dispatch orders to clubs and franchisees.

• Work closely with our Marketing Manager to assist with event setup, photos, and promotions.
• Community engagement and local outreach.
• Email campaigns and basic social scheduling.
• Coordinating giveaways, partnerships, and PR activity.

Note: This is primarily an operations-focused role, but there will be opportunities to get involved in marketing and events as the business grows.

Who You Are

We’re looking for someone who’s organised, proactive, and excited by the idea of helping to grow a brand from the inside out. You’ll be the kind of person who thrives in a busy environment, enjoys solving problems, and takes real pride in keeping things running smoothly. You’ll bring:

• Excellent organisational and communication skills.
• Experience in administration, customer service, or operational support.
• Confidence using digital tools (Microsoft office, Canva, Playtomic, invoicing software, Google Workspace, etc.).
• Attention to detail and an ability to juggle multiple priorities calmly.
• A positive, can-do attitude with genuine enthusiasm for sport, people, and growth.

Why Join Vida Del Padel

Be part of a fast-growing brand at the forefront of the UK’s padel movement. Work closely with an ambitious, passionate leadership team. Flexible, remote-first environment with strong team culture. A role that will grow and evolve as the business expands.