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- Tasks: Provide hands-on technical support and troubleshoot hardware/software issues.
- Company: Reputable financial institution in Greater London with a collaborative culture.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in banking technology.
- Qualifications: 3-5 years of banking experience and strong troubleshooting skills required.
- Other info: Engage with stakeholders and contribute to service improvements.
The predicted salary is between 36000 - 60000 £ per year.
A financial institution in Greater London is seeking a Technical Support Specialist to provide hands-on technical assistance, support hardware and software, and ensure efficient operation of the service desk.
Candidates should have 3-5 years of banking experience and strong troubleshooting skills on Windows OS and business applications.
The role emphasizes communication and stakeholder engagement, with an opportunity to contribute to service improvements in a collaborative environment.
Remote Banking IT Support Specialist employer: Vida Bank
Contact Detail:
Vida Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Banking IT Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and IT sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your troubleshooting skills! Prepare for interviews by brushing up on common technical issues related to Windows OS and business applications. Be ready to share examples of how you've resolved problems in the past.
✨Tip Number 3
Communicate effectively! Practice articulating your thoughts clearly and concisely. Remember, this role emphasises stakeholder engagement, so showcasing your communication skills can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your banking experience and collaborative spirit, as these are key for the role.
We think you need these skills to ace Remote Banking IT Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3-5 years of banking experience and showcases your troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about mentioning relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support in the banking sector and how you can contribute to service improvements. We love seeing genuine enthusiasm for the role!
Show Off Your Communication Skills: Since this role emphasises communication and stakeholder engagement, make sure to highlight any experiences where you’ve successfully communicated technical information to non-technical users. We value clear communicators who can bridge the gap!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Vida Bank
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows OS and common business applications. Be ready to discuss specific troubleshooting scenarios you've encountered in your previous roles, as this will show your hands-on experience.
✨Showcase Your Banking Experience
Since the role requires 3-5 years of banking experience, prepare examples that highlight your background in the financial sector. Talk about how you've supported banking systems or improved service delivery in past positions to demonstrate your relevance.
✨Communicate Clearly and Confidently
This position emphasises communication, so practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your problem-solving process effectively.
✨Engage with Stakeholders
Be prepared to discuss how you've engaged with stakeholders in previous roles. Think of examples where you collaborated with teams to improve service delivery or resolve issues, as this will show your ability to work in a collaborative environment.
