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- Tasks: Support colleagues with digital tools and troubleshoot tech issues.
- Company: Join Victrex, a leader in innovative polymer solutions.
- Benefits: Competitive salary, bonus scheme, flexible working, and 29 days leave.
- Why this job: Kickstart your career with hands-on training and an industry-recognised qualification.
- Qualifications: 3 A-levels at grade 4/C or equivalent; strong communication and IT skills.
- Other info: Be part of a vibrant apprentice community driving positive change.
The predicted salary is between 800 - 1400 £ per month.
We are looking for an apprentice IT Support Technician to join our IT team. You will receive first-class, on-the-job training from a dedicated team, whilst earning a competitive salary and an industry-recognised qualification.
This opportunity is much more than a job - it is a development programme that has all the hallmarks to kickstart your career within a business which has a very exciting agenda. You will be joining a community of apprentices, who not only have the ability to drive positive change through the work they do on the job but also shape a culture where everybody at Victrex thrives.
The Role: In this role, you’ll help your organisation make the most of its digital tools, systems, and communication technologies. As more services and processes move online, businesses increasingly rely on people who can support digital operations, troubleshoot problems, and guide colleagues through digital processes.
During your apprenticeship, you’ll focus on supporting internal users across the organisation. You’ll help colleagues use digital tools effectively, train them on new or updated technologies, and provide support when issues arise. You’ll also contribute to digital improvement and change projects that help the organisation adapt to evolving technology.
In your day-to-day work, you’ll interact with a wide range of colleagues who use digital systems. You’ll communicate across digital channels, phone, and sometimes face-to-face, using your growing knowledge to resolve issues and identify when a problem needs escalating. You’ll work under general guidance while planning and managing your own tasks, meeting deadlines, and following relevant standards and procedures.
As you progress, you may influence colleagues, supervise tasks, or support different stages of digital projects. You’ll develop strong communication, problem-solving, and organisational skills—alongside hands-on experience with collaborative technologies, digital information systems, and productivity tools. Throughout your apprenticeship, your role will be to help people across the organisation use digital systems confidently and effectively.
As you develop in the role, you will work towards gaining a Level 3 Digital Support Technician qualification. The duration of this Apprenticeship is approximately 24 months and if successful, you will join our 2026 Apprenticeship Intake in September.
About You: To be eligible for this programme, we need you to have 3 A-levels at grade 4/C or the vocational equivalent. We are looking for the following skills/personal qualities:
- Communication Skills
- IT Skills
- Attention to Detail
- Organisation Skills
- Analytical Skills
Our Offer to You: We pay our apprentices a competitive wage at Victrex. Apart from a great base salary, you will be enrolled in our company bonus scheme and, if eligible, invited to join our Company Pension Scheme where 5% employee contributions will attract contributions of 12% by Victrex. We are supportive of flexible working, offer private medical insurance, and give employees 29 days annual leave per annum + bank holidays with the option of purchasing up to 2 additional weeks leave too.
Victrex is an innovative world leader in high-performance PEEK (Poly Ether Ether Ketone) and PAEK (Poly Aryl Ether Ketone) polymer solutions focusing on the strategic markets of automotive, aerospace, energy and industrial, electronics and medical. Every day, millions of people use products and applications containing our materials.
At Victrex, we have a clear purpose: to deliver transformational and sustainable solutions that address global material challenges. Our core values of passion, innovation, and performance are at the heart of everything we do. We believe in empowering individuals, rather than seeing barriers to progress.
We are looking for individuals who are comfortable working in an environment that values digital and AI-driven solutions, who see technology as an enabler rather than a challenge. Our leadership approach is built on empowerment, inclusion, and collaboration.
Victrex values diversity and encourages applications from all sections of the community.
Apprentice IT Support Technician employer: Victrex
Contact Detail:
Victrex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice IT Support Technician
✨Tip Number 1
Get ready for that online interview! Brush up on your communication skills and be prepared to showcase your IT knowledge. We want to see your passion for technology and how you can help others use digital tools effectively.
✨Tip Number 2
Practice makes perfect! If you have the chance, do a mock assessment centre with friends or family. This will help you get comfortable with presenting and answering questions on the spot, which is key for impressing the hiring team.
✨Tip Number 3
Don’t forget to show your personality! Victrex values a culture of collaboration and innovation, so let your enthusiasm shine through. Share your ideas on how you can contribute to their digital transformation journey.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Victrex community and kickstarting your career with us.
We think you need these skills to ace Apprentice IT Support Technician
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for IT and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the role. Mention your communication skills, IT knowledge, and any relevant projects you've worked on – we love seeing how you fit into our culture!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Use straightforward language and structure your application well. This makes it easier for us to see your qualifications and understand your passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly and gives you a chance to explore more about what we do at Victrex.
How to prepare for a job interview at Victrex
✨Know Your Tech
Brush up on your IT skills and be ready to discuss the digital tools and systems you’re familiar with. Victrex is looking for someone who can support their internal users, so being able to talk about your experience with troubleshooting and guiding others through tech issues will really impress them.
✨Show Off Your Communication Skills
Since this role involves interacting with a wide range of colleagues, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated complex information before, as this will demonstrate your ability to help others use digital systems confidently.
✨Be Organised and Proactive
Prepare a list of questions to ask during the interview about the apprenticeship programme and the team dynamics at Victrex. This shows that you’re not only interested but also proactive about your potential role in their community of apprentices.
✨Embrace the Culture
Familiarise yourself with Victrex’s core values of passion, innovation, and performance. Be ready to share how your personal values align with theirs and how you can contribute to their culture of continuous learning and adaptability. This will help you stand out as a candidate who fits well within their team.
