Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Conference & Banqueting team to deliver exceptional service and exceed guest expectations.
- Company: Join the Victory Services Club, a charity supporting the Armed Forces community.
- Benefits: Enjoy meals on duty, a pension scheme, health cash back, and discounts through Perkbox.
- Why this job: Be part of a respected club with a focus on service, teamwork, and member satisfaction.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Flexible hours and ongoing training opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
About Us
The Victory Services Club (VSC) is a successful charity which provides membership services to serving & retired members of the UK Armed Forces, NATO, Commonwealth, and their families. The Club, which is close to Marble Arch, has 200 bedrooms, extensive dining facilities, and seven Event Rooms which are available for Club members. Our Event Rooms are hired to generate revenue for the charity. The Club operates a number of schemes to provide free breaks for serving members of the Armed Forces.
The Role
As the Conference & Banqueting Supervisor you will oversee the day-to-day operations of the Conference & Banqueting section within our Food & Beverage Department. The Conference & Banqueting Supervisor will lead the Food & Beverage Assistants to ensure all club standards and procedures are adhered to. This is a customer facing role, ensuring that the highest standards of food and beverage service are delivered to our guests.
The Person
- The ideal candidate will have experience in a similar role or looking for the next step in their career.
- You must be naturally committed to ensuring that the guest’s expectation is always exceeded.
- Professionalism & integrity are required from the successful candidate.
- Attention to detail is also critical.
- Strong leadership and personal presence, able to demonstrate focus, energy and tenacity in the pursuit of results.
- Self-motivated and able to motivate, influence and inspire others.
Benefits
- Excellent range of employee engagement, recognition & learning and development programmes
- Meals provided whilst on duty
- Company pension scheme
- Health Cash Back Plan
- Training opportunities
- Uniform provided
- Wagestream
- £500 recommend a friend scheme
- Perkbox- giving discounts across shops, cinemas, restaurants & more.
About You
- Proven experience in a restaurant, bar, or hospitality management role
- Strong leadership and customer service skills
- Organised, professional, and calm under pressure
- Passionate about delivering high standards of service
- Flexible to work evenings, weekends, and public holidays
- Experience within a members’ club or similar hospitality environment is desirable
This is an excellent opportunity to join a respected club with a proud heritage and a strong focus on service, teamwork, and member satisfaction. The VSC is committed to staff development and supervision, and we will provide a detailed induction and ongoing training and support. We are an equal opportunities employer, and we welcome applications from all sections of the community.
Conference & Banqueting Supervisor in London employer: Victory Services Club
Contact Detail:
Victory Services Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with clubs or banqueting. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your leadership skills and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Research the Victory Services Club! Familiarise yourself with their mission and values. This will not only help you tailor your responses during interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the VSC family. Don’t miss out on this opportunity!
We think you need these skills to ace Conference & Banqueting Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at the Victory Services Club.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in conference and banqueting or similar roles. We love seeing how your past experiences align with what we do, so don’t hold back on showcasing your skills!
Be Professional Yet Personal: While we appreciate professionalism, we also value a personal touch. Use a friendly tone in your cover letter, and don’t hesitate to share a bit about yourself and why you’re drawn to our mission at the VSC.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Victory Services Club
✨Know the Club Inside Out
Before your interview, take some time to research The Victory Services Club. Understand its mission, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Conference & Banqueting Supervisor, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated others and ensured high standards of service.
✨Demonstrate Customer Service Excellence
This role is all about exceeding guest expectations. Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you handle feedback and ensure a positive experience for guests.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. Practice responding to scenarios like managing a busy event or resolving a guest complaint. This will showcase your problem-solving skills and ability to stay calm under pressure.
