At a Glance
- Tasks: Be the face of our hotel, welcoming guests and managing front desk activities.
- Company: Join a vibrant team at a leading hospitality property in Piccadilly Circus.
- Benefits: Enjoy daily food allowance, pension scheme, holidays, and discounted stays.
- Other info: Fast-paced environment with opportunities for growth and fun team dynamics.
- Why this job: Make guests feel at home while developing your customer service skills.
- Qualifications: Must have a positive attitude and at least 1 year in a similar role.
The predicted salary is between 22000 - 26000 £ per year.
An exceptional opportunity for a passionate Guest Service Agent to join the Front Office Team at a Criterion Hospitality property located in Piccadilly Circus.
Responsibilities:
- You will act as the face of the company and ensure visitors receive a warm welcome.
- You will coordinate front desk activities, including phone calls, reservations, and guest services.
- You are expected to supervise and lead the reception team, handling complaints efficiently and maintaining a solid customer service approach.
Qualifications:
- Positive individual excited to be part of a fun team.
- Driven to deliver results.
- Minimum 1 year experience in a Front Office role in a similar property.
- Right to work in the United Kingdom.
Benefits:
- Daily food allowance (non‑contractual) for days worked.
- Company pension scheme.
- Holidays.
- Employee assistance program and counselling sessions (including for close family members).
- Discounted stays at other properties.
- Refer a friend scheme.
Apply ASAP if you want to join a fast‑paced, innovative UK company.
Guest Service Agent employer: Victory House - Reception
Criterion Hospitality is an outstanding employer that values its team members and fosters a vibrant work culture in the heart of Piccadilly Circus. With a focus on employee growth, we offer comprehensive benefits including a daily food allowance, a company pension scheme, and opportunities for discounted stays at our properties. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making every day at work both meaningful and enjoyable.
