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- Tasks: Lead a passionate team to deliver exceptional guest experiences in a vibrant restaurant.
- Company: Victors, a trendy neighbourhood restaurant under East Coast Concepts.
- Benefits: 50% food discount, tips, mental health support, and extra leave after milestones.
- Why this job: Join a dynamic team and make a real impact on guest satisfaction and business success.
- Qualifications: Passion for hospitality and experience in managing teams.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Victors, our food focussed hospitality brand baby of East Coast Concepts. Beautiful, vibrant, upscale yet informal, Victors is the perfect neighbourhood restaurant. Offering a modern American menu of small and larger plates - perfect to share in a casually elegant setting, with service to match.
What we need from you is a passion for the guest experience and an appetite for exceptional service that drives your dedication to never stop short. As well as managing service and developing your team, you'll have the opportunity to take part in all aspects of the employee experience and general business improvements, as we encourage our managers to be accountable for their business' profitability. We don't accept ordinary or average, so you shouldn't either.
Whilst you will work in our Victors brand, your employee experience is managed by our parent company East Coast Concepts, so here's what you can expect from us...
Benefits- 50% discount on food across the estate
- Tronc & tips
- Access to our in-house mental health first aider and the use of a free mental health and wellbeing helpline
- After 6 months with ECC, you will be paid to enjoy your birthday off
- After 1 year with ECC, you'll be eligible for our increased Maternity & Paternity allowance
- After 3 years with ECC, you will earn 5 additional days of annual leave
- Access to Wagestream to assist your financial wellbeing
If you want more reasons to work with us, then apply for the vacancy and find out! We look forward to getting to know you.
Reservations Manager in Oxford employer: Victors Restaurants Limited
Contact Detail:
Victors Restaurants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Victors or East Coast Concepts. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show your passion for guest experience during interviews. Share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your dedication to exceptional service!
✨Tip Number 3
Prepare some thoughtful questions about the role and the company culture. This shows us you're genuinely interested and ready to contribute to our vibrant team at Victors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Reservations Manager in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for guest experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the vibe of Victors. Use language that matches our brand and highlight any relevant experience that shows you can thrive in an upscale yet informal setting.
Be Specific About Your Experience: Don’t just list your previous roles; share specific examples of how you’ve managed service or developed a team. We love hearing about your achievements and how they relate to the role of Reservations Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Victors Restaurants Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Victors and East Coast Concepts. Familiarise yourself with their menu, values, and what sets them apart in the hospitality scene. This knowledge will show your genuine interest and help you connect your experience to their brand ethos.
✨Showcase Your Passion for Service
Prepare examples that highlight your dedication to exceptional guest experiences. Think of specific situations where you went above and beyond for customers or improved service standards. This will demonstrate that you share their commitment to not settling for ordinary.
✨Team Development Focus
As a Reservations Manager, you'll be expected to develop your team. Be ready to discuss your leadership style and how you've successfully trained or mentored staff in the past. Share strategies that foster a positive work environment and enhance team performance.
✨Be Ready for Business Conversations
Understand the basics of restaurant profitability and how your role can impact it. Prepare to discuss ideas for improving business operations or enhancing the guest experience. This shows you're not just about service but also about driving success for the brand.