Duty Manager in Oxford

Duty Manager in Oxford

Oxford Full-Time 30000 - 42000 £ / year (est.) No home office possible
Victors Restaurants Limited

At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional guest experiences in a lively restaurant setting.
  • Company: Victors, a trendy neighbourhood restaurant under East Coast Concepts.
  • Benefits: 50% food discount, tips, mental health support, and extra leave after service milestones.
  • Why this job: Join a dynamic team and make a real impact on guest satisfaction and business success.
  • Qualifications: Passion for hospitality and experience in managing teams.
  • Other info: Enjoy a supportive work environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

Welcome to Victors, our food focussed hospitality brand baby of East Coast Concepts. Beautiful, vibrant, upscale yet informal, Victors is the perfect neighbourhood restaurant. Offering a modern American menu of small and larger plates - perfect to share in a casually elegant setting, with service to match.

What we need from you is a passion for the guest experience and an appetite for exceptional service that drives your dedication to never stop short. As well as managing service and developing your team, you'll have the opportunity to take part in all aspects of the employee experience and general business improvements, as we encourage our managers to be accountable for their business' profitability. We don't accept ordinary or average, so you shouldn't either.

Whilst you will work in our Victors brand, your employee experience is managed by our parent company East Coast Concepts, so here's what you can expect from us...

Benefits
  • 50% discount on food across the estate
  • Tronc & tips
  • Access to our in-house mental health first aider and the use of a free mental health and wellbeing helpline
  • After 6 months with ECC, you will be paid to enjoy your birthday off
  • After 1 year with ECC, you'll be eligible for our increased Maternity & Paternity allowance
  • After 3 years with ECC, you will earn 5 additional days of annual leave
  • Access to Wagestream to assist your financial wellbeing

If you want more reasons to work with us, then apply for the vacancy and find out! We look forward to getting to know you.

Duty Manager in Oxford employer: Victors Restaurants Limited

At Victors, we pride ourselves on being an exceptional employer that values passion and dedication to guest experiences. Our vibrant work culture fosters personal growth and accountability, offering unique benefits such as generous discounts, mental health support, and additional leave for long-serving employees. Join us in a dynamic environment where your contributions are recognised and rewarded, making every day at Victors a meaningful experience.
Victors Restaurants Limited

Contact Detail:

Victors Restaurants Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in Oxford

✨Tip Number 1

Get to know the company culture! Before your interview, check out Victors and East Coast Concepts on social media. This will help you understand their vibe and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! As a Duty Manager, you'll be all about guest experience. Role-play common scenarios with friends or family to boost your confidence and showcase your passion for exceptional service during the interview.

✨Tip Number 3

Prepare some questions! Show your enthusiasm by asking about team development and business improvements at Victors. This not only demonstrates your interest but also helps you gauge if the role is right for you.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Victors family and ready to dive into the vibrant hospitality scene.

We think you need these skills to ace Duty Manager in Oxford

Guest Experience Management
Exceptional Service
Team Development
Business Profitability Accountability
Communication Skills
Problem-Solving Skills
Leadership
Adaptability
Attention to Detail
Time Management
Financial Wellbeing Awareness
Employee Experience Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for the guest experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service.

Tailor Your Application: Make sure to customise your application to reflect the vibe of Victors. Use language that matches our brand and highlight any relevant experience that shows you can thrive in a vibrant, upscale yet informal setting.

Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your application. We’re looking for individuals who are unique and can bring something special to our team.

Apply Through Our Website: For the best chance of joining us at Victors, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!

How to prepare for a job interview at Victors Restaurants Limited

✨Know the Brand Inside Out

Before your interview, make sure you research Victors and East Coast Concepts thoroughly. Understand their menu, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their brand ethos.

✨Showcase Your Passion for Service

As a Duty Manager, your passion for guest experience is crucial. Prepare examples from your past roles where you went above and beyond to ensure customer satisfaction. Highlighting these experiences will demonstrate your dedication to exceptional service.

✨Be Ready to Discuss Team Development

Since managing and developing your team is part of the role, come prepared with ideas on how you would motivate and train staff. Think about specific strategies you've used before or new initiatives you’d like to implement at Victors.

✨Ask Insightful Questions

Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the Duty Manager role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.

Duty Manager in Oxford
Victors Restaurants Limited
Location: Oxford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>