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- Tasks: Lead a passionate team to create unforgettable guest experiences in a vibrant restaurant.
- Company: Join Victors, a trendy neighbourhood restaurant under East Coast Concepts.
- Benefits: Enjoy 50% off food, mental health support, and extra leave after milestones.
- Why this job: Be part of a dynamic team that values exceptional service and personal growth.
- Qualifications: A passion for hospitality and experience in managing teams.
- Other info: Opportunities for career development and rewards like easyJet vouchers!
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Victors, our food-focused hospitality brand born from East Coast Concepts. Beautiful, vibrant, upscale yet informal, Victors is the perfect neighbourhood restaurant. Offering a modern American menu of small and larger plates—perfect to share in a casually elegant setting, with service to match.
We don’t accept ordinary or average, so you shouldn’t either. While you will work in the Victors brand, your employee experience is managed by our parent company East Coast Concepts, so here’s what you can expect from us…
ResponsibilitiesWhat we need from you is a passion for the guest experience and an appetite for exceptional service that drives your dedication to never stop short. As well as managing service and developing your team, you’ll have the opportunity to take part in all aspects of the employee experience and general business improvements, as we encourage our managers to be accountable for their business’ profitability.
Benefits- 50% discount on food across the estate
- Tronc & tips
- Access to our in-house mental health first aider and the use of a free mental health and wellbeing helpline
- After 6 months with ECC, you will be paid to enjoy your birthday off
- After 1 year with ECC, you’ll be eligible for our increased Maternity & Paternity allowance
- After 3 years with ECC, you will earn 5 additional days of annual leave
- Access to Wagestream to assist your financial wellbeing
- A Reward & Recognition programme where you could earn £400 worth of easyJet vouchers!
If you want more reasons to work with us, then apply for the vacancy and find out!
Reservations Manager in Newcastle upon Tyne employer: Victors Restaurants Limited
Contact Detail:
Victors Restaurants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, dive into Victors' vibe and values. Check out their socials and understand what makes them tick. This way, you can show off your passion for their guest experience right from the start.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills align with managing service and developing a team, as that’s what they’re after. Confidence is key!
✨Tip Number 3
Be ready to share your ideas! Think about how you can contribute to business improvements and profitability. Bring some fresh ideas to the table during your chat – it shows you’re proactive and ready to make an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Reservations Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for guest experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the vibe of Victors. Use language that matches our brand and highlight any relevant experience that aligns with our upscale yet informal atmosphere.
Be Authentic: We appreciate authenticity! Don’t be afraid to show your personality in your application. Share your unique experiences and what makes you a great fit for our team at Victors.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Victors Restaurants Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Victors' ethos and offerings. Familiarise yourself with their menu, values, and social media presence. This shows genuine interest and helps you connect your passion for guest experience with what they stand for.
✨Showcase Your Service Passion
Prepare examples from your past experiences that highlight your dedication to exceptional service. Think of specific situations where you went above and beyond for guests, as this aligns perfectly with what Victors is looking for in a Reservations Manager.
✨Team Development Focus
Be ready to discuss how you've successfully managed and developed teams in the past. Victors values accountability and improvement, so share strategies you've used to motivate your team and enhance their skills.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the company culture. Inquire about their approach to guest experience or how they support managers in driving profitability. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.