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- Tasks: Oversee daily operations and ensure excellent customer service in a vibrant hospitality setting.
- Company: Join East Coast Concepts, a leader in the Catering & Hospitality industry.
- Benefits: Enjoy a competitive salary, career growth, and employee discounts.
- Why this job: Be a key player in a dynamic team and make a real impact on customer experiences.
- Qualifications: Previous experience in hospitality and strong leadership skills are essential.
- Other info: Flexible schedule with opportunities for training and development.
The predicted salary is between 32000 - 34000 £ per year.
East Coast Concepts is looking for a dedicated Duty Manager to join our team in Hale. As a key member of our Catering & Hospitality industry, you will play a crucial role in ensuring the smooth operation of our establishment.
Responsibilities:
- Oversee daily operations and manage staff on duty
- Ensure excellent customer service and satisfaction
- Handle customer inquiries and complaints effectively
- Monitor inventory levels and order supplies as needed
- Create staff schedules and assign duties
- Maintain a clean and organized work environment
- Adhere to health and safety regulations
- Assist in recruitment, training, and performance evaluation of staff
- Collaborate with other departments to enhance overall operations
Qualifications:
- Previous experience in a similar role within the Catering & Hospitality industry
- Strong leadership and communication skills
- Excellent problem-solving abilities
- Ability to work well under pressure
- Knowledge of health and safety regulations
- Proficiency in basic computer applications
- Flexible schedule, including weekends and holidays
- Relevant qualifications or certifications are a plus
Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Training and development programs
- Employee discounts on our services
- Paid time off and sick leave
- Positive and inclusive work environment
If you are a motivated individual with a passion for hospitality and leadership, we would love to hear from you. Join our team at East Coast Concepts and take the next step in your career as a Duty Manager in Hale.
Duty Manager in Hale employer: Victors Restaurants Limited
Contact Detail:
Victors Restaurants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Hale
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at East Coast Concepts. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by practising common questions related to duty management. Think about your past experiences and how they relate to the responsibilities listed in the job description. We want you to shine!
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've handled staff management or customer complaints in the past. This will demonstrate that you're ready to take charge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Duty Manager in Hale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your previous experience in the Catering & Hospitality industry and showcase your leadership skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and leadership. Tell us why you're the perfect fit for East Coast Concepts and how you can contribute to our success.
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've handled customer inquiries or complaints in the past. We love seeing candidates who can think on their feet and keep things running smoothly under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at East Coast Concepts!
How to prepare for a job interview at Victors Restaurants Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its operations. Research East Coast Concepts, their values, and what they stand for in the Catering & Hospitality industry. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Be ready to discuss how you motivate staff and ensure excellent customer service, as these are crucial aspects of the job.
✨Problem-Solving Scenarios
Expect to be asked about how you handle difficult situations. Think of specific instances where you’ve dealt with customer complaints or operational challenges. Highlight your problem-solving abilities and how you maintained a positive environment under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
