Assistant Store Manager in Bristol

As an Assistant Store Manager at Victoria's Secret you will be a key part of the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.

Key Responsibilities

• Lead from the heart – You will train, coach and inspire your team, setting them up for success and developing them to be stars of the future.
• Be a role model – You will motivate and engage your team to bring the brand values to life every day, always promoting an inclusive and positive working atmosphere with celebrating success.
• Have your mind on the customer – You will be a friendly face to every customer you meet, always putting their needs first and planning ways to personalise and maximise the customer experience in store and ensuring your team does the same.
• Hands on operations – You will work with your Store Manager to manage the store P&L and key KPIs across the store, with a focus on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) to maximise sales and profitability.
• An eye for visuals – Our brand visual standards are high, but with the support of our Visual Team you will be accomplished in their execution, and you will ensure your team are too.
• Open eyes and ears – Your vision and passion for our products will help the business grow and change for the better. You will cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
• Your feet on the ground – You will make sure your store is kept up to date, safe and compliant. You will manage product launches, floor set changes, store audits and stock counts, H&S policies, and make sure everything is in place to keep you and your team efficient and safe.

Qualifications

• A wealth of experience – With your previous retail management experience in a fast-paced store(s) you can demonstrate a record of managing and exceeding sales targets and KPIs.
• You can demonstrate an understanding of how to manage a team to deliver objectives that drive strong performance and results.
• Passion for retail – You have a passion for all things retail whether it be front or back of house, ultimately creating a unique experience for each customer is your favourite thing to do.
• Lead with purpose – You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
• Relationships that count – You are keen to be part of the business and want to develop valued relationships with our customers, your team and wider business teams.
• Embrace change – Your mind thrives on change, especially when it poses a challenge, your favourite thing to do is multitask, problem solve and collaborate with others to get things done.
• Creative flair – People describe you as approachable and resourceful with a creative side when it comes to engaging teams with training, local incentives and global initiatives.

Victoria's Secret UK & IRE is a joint venture between Victoria's Secret & Co. and Next plc group uniting two global retail leaders to deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms. We believe in potential as much as experience. If you are passionate about the brand, aligned with our values, and excited to grow – even if you don’t tick every box – we would still love to hear from you. So, apply today and help to shape the future of one of the world’s most iconic brands, where every colleague is empowered to feel confident, valued, and unapologetically themselves.

Benefits

• Set flexible working schedules to suit both the business and your lifestyle.
• 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store.
• Exclusive offers from over 3,500 retailers through Reward Gateway.
• Incentives and competitions with amazing prizes that run all year round.
• Access to free financial, health, and wellbeing services, including 24/7 digital GP.
• Learning and development opportunities, as well as on-the-job training.
• Core benefits such as pension contributions and life assurance.