Victorian Plumbing is seeking a Customer Service Team Manager – Resolutions to lead the Resolutions team from Skelmersdale, with the Leyland site involved for 30% of the team. You will own escalations, coach staff, and drive performance to deliver top-tier customer outcomes.
The role demands strong leadership, stakeholder management, and a proactive, problem-solving mindset in a fast-paced service operation.
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Customer Service Team Manager – Resolutions & Escalations in Skelmersdale employer: Victorian Plumbing
VictorianPlumbing.co.uk is an exceptional employer that values teamwork and efficiency, offering a dynamic work culture at its Leyland site. Employees benefit from competitive pay, comprehensive training, and opportunities for career advancement, all while contributing to a vital weekend operation that ensures customer satisfaction. Join us to be part of a supportive environment where your contributions directly impact the success of our warehouse operations.
