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- Tasks: Lead a friendly team to create dream bathrooms and ensure customer satisfaction.
- Company: Victorian Plumbing, the UK's favourite online bathroom retailer with a vibrant showroom.
- Benefits: Supportive environment, competitive pay, and a chance to make a real impact.
- Why this job: Join a dynamic team and help customers transform their spaces with style.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Enjoy a relaxed Sunday off and a fun, engaging workplace.
The predicted salary is between 36000 - 60000 £ per year.
Ready to Make a Splash in Formby? At Victorian Plumbing, we’ve spent years becoming the UK’s favourite online bathroom retailer, but our Formby showroom is where the magic happens in person! We don’t just sell taps and tiles; we help our customers turn their "bathroom blues" into the retreats of their dreams. We are looking for a Showroom Manager who is ready to take the plunge and lead our fantastic Formby team. If you’re a natural leader with a "can-do" attitude and a passion for top-tier customer service, you’ll fit right in. We aren’t about high-pressure sales tactics; we’re about flowing with the customer’s needs and ensuring their experience is nothing short of sparkling.
What’s the Role?
- Leading the Stream: Managing and motivating a small, friendly team to ensure they’re reaching their targets and providing expert advice.
- The Perfect Finish: Ensuring the showroom looks immaculate—from our luxury suites to our designer radiators—so customers can truly envision their dream space.
- Smooth Operations: Overseeing our ‘Collect From Store’ service, coordinating with our dispatch warehouse, and making sure every customer leaves with a smile (and the right parcel!).
- Customer Excellence: Diving deep into product knowledge to help customers navigate their purchases quickly and effectively.
Are You the Perfect Fit?
We’re looking for someone who doesn’t just "go with the flow" but actively drives the team forward. Ideally, you will have:
- Proven Leadership: You’ve steered the ship before and know how to manage rotas, performance, and team dynamics.
- A Sales Mindset: While we aren’t "hard-sell," you understand how to drive a team toward targets by highlighting the value of our incredible range.
- A Sparkling Personality: You’re upbeat, professional, and pride yourself on being the helpful face of Victorian Plumbing.
- Attention to Detail: You can spot a smudge on a chrome tap from across the room and ensure every transaction is handled quickly and effectively.
Why Join Victorian Plumbing?
We offer a supportive environment where your hard work won’t go down the drain. You’ll be part of a team that prides itself on an "uncomplicated" shopping experience, helping customers create bathrooms they can truly reflect in. Don’t let this opportunity leak away! If you’re ready to pour your energy into a new challenge, we’d love to hear from you.
Location: 43 Stephenson Way, Formby, Liverpool, L37 8EG (Onsite)
Hours: Monday to Saturday (8:30am – 5:00pm) with a scheduled day off during the week. Sundays: Relax! We are closed.
Showroom Manager employer: Victorian Plumbing
Contact Detail:
Victorian Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Victorian Plumbing’s values and products. This way, you can show off your knowledge and passion for what they do, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and customer service experience align with the Showroom Manager role. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional when you head to the showroom. First impressions matter, and showing that you take pride in your appearance reflects well on your potential as a leader.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Show Your Sparkling Personality: When writing your application, let your personality shine through! We want to see the upbeat and professional side of you that matches our vibe at Victorian Plumbing. Don’t be afraid to show us why you’re the perfect fit for our team!
Highlight Your Leadership Skills: Make sure to showcase your proven leadership experience in your application. We’re looking for someone who can steer the ship and motivate a team, so share specific examples of how you've successfully managed teams in the past.
Focus on Customer Excellence: Since we pride ourselves on top-tier customer service, emphasise your commitment to customer satisfaction in your application. Share any experiences where you’ve gone above and beyond to ensure customers leave with a smile!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t let this opportunity leak away—apply today!
How to prepare for a job interview at Victorian Plumbing
✨Know Your Products Inside Out
As a Showroom Manager, you'll need to dive deep into the product knowledge. Familiarise yourself with the range of taps, tiles, and bathroom suites Victorian Plumbing offers. This will not only help you answer customer queries confidently but also showcase your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or resolved conflicts. Highlighting your leadership experience will demonstrate that you're ready to captain the ship at the Formby showroom.
✨Emphasise Customer Service Excellence
Victorian Plumbing values a sparkling customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to providing top-tier service without high-pressure sales tactics.
✨Attention to Detail is Key
Since the showroom needs to look immaculate, be prepared to talk about how you ensure quality and attention to detail in your work. Whether it's maintaining the showroom's appearance or handling transactions, showing that you can spot the smallest smudge will set you apart.