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- Tasks: Assist with sales tasks, prepare quotes, and manage customer communications.
- Company: Join Europe's largest sash window manufacturer, known for quality and innovation.
- Benefits: Enjoy employee discounts, a pension plan, and 24 days of holiday.
- Why this job: Be part of a dynamic team, learn about the industry, and make an impact.
- Qualifications: GCSEs in English and Maths; experience in sales support or admin roles preferred.
- Other info: Flexible part-time hours; perfect for students looking to gain experience.
The predicted salary is between 10600 - 16000 £ per year.
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VICTORIAN HOUSE (SALES) LTD provided pay range
This range is provided by VICTORIAN HOUSE (SALES) LTD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Sales Administrator
Location: Cumbernauld, Scotland
Salary: £13,325.50 per year
Job type: Part time 20 hours per week (hours can be discussed during interview)
We fabricate more than 1,750 sash windows a week and supply over 3,000 trade customers. Quite simply, we are the largest sash window manufacturer in Europe. We are the only manufacturers of ECOSlide PVC-U sash windows, the leading sash window system on the market. Our PVC-U vertical sliding sash windows provide long lasting durability, making them a truly outstanding addition to any property.
The Role:
We are currently looking for a Sales Administrator to be responsible for promoting sales and assisting with daily sales tasks.
Main Duties and Responsibilities:
Quotation Preparation:
Generate accurate, itemized quotations based on customer specifications, surveys, or drawings for sash and case windows.
Factor in traditional detailing, glazing options (e.g. Run through horns, trickle vents), ironmongery, finishes, and profile colour etc.
Order Processing:
Convert approved quotes into sales orders, confirming all technical and aesthetic details with the customer.
Track order progress and provide updates to clients throughout the manufacturing and delivery process.
Customer Communication:
Act as a first point of contact for enquiries via phone and email, offering clear and knowledgeable guidance on product options, materials, and finishes.
Answer questions about lead times, basic technical, aftercare, and maintenance.
Maintain a courteous, service-focused approach tailored to trade clients.
Support for Sales & RSM:
Provide administrative assistance to sales representatives,
Manage follow-ups on pending quotes, and handle customer documentation.
Collaborate with finance for invoicing, deposits, and payment tracking.
Support with tender submissions and bespoke project estimates as needed.
Documentation & Record Keeping:
Maintain organised records of quotations, orders, customer files, and historical projects.
Ensure data accuracy across CRM to support tracking and reporting.
Product Knowledge & Compliance:
Develop a strong understanding of sash and case windows.
Learn technical aspects of the software used for quotes and orders.Person specification:
Qualifications;
(Essential)
Minimum: GCSEs/National 5s (or equivalent), particularly in English and Maths.Experience;
(Essential)
Previous experience in a sales support, customer service, or administrative role is typically required (1-3 years).
Experience within the construction, glazing, manufacturing, or fenestration industry is highly advantageous.
Familiarity with interpreting technical drawings, quotations, or product specifications is a strong plus.Skills, knowledge and ability:
(Essential)
Strong communication and interpersonal skills (written and verbal).
High attention to detail and accuracy in data entry and documentation.
Proficient with Microsoft Office (Word, Excel, Outlook); experience with CRM systems (e.g., Salestracker, or industry-specific platforms like Business Micros) is valuable.
Ability to manage multiple tasks, prioritize workload, and meet deadlines.
Problem-solving mindset and customer-focused approach.Personal characteristics:
(Essential)
Works well in team enviroment.
Curious and ask questions if unsure.
Takes initiative where appropriate. Benefits:
Employee discounts platform
Pension
24 days holidayIf you like the sound of this role, we would love to hear from you.
Please click on the APPLY button to send your CV for this role.
Candidates with the relevant experience or job title of; Sales Coordinator, Sales Support, Internal Sales Support, Internal Sales, Sales Development, Internal Sales Coordinator, Senior Sales Support, Account Management, Admin Support, Administrative Assistant, Client Support, Client Services Support, Office Coordinator, Senior Sales Administrator may also be considered for this role
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Industries
Manufacturing
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Sales Administrator employer: Victorian House (Sales) Ltd
Contact Detail:
Victorian House (Sales) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the sash window industry and our specific products. Understanding the technical aspects of sash and case windows will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. As a Sales Administrator, you'll be the first point of contact for clients, so demonstrating strong communication and interpersonal skills during the interview is crucial.
✨Tip Number 3
Prepare to discuss your experience with CRM systems and Microsoft Office. Highlighting your proficiency in these tools will reassure us that you can handle the administrative tasks effectively.
✨Tip Number 4
Showcase your attention to detail by preparing examples of how you've managed documentation or data entry in previous roles. This will illustrate your ability to maintain accuracy in quotations and orders.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or administrative roles. Emphasise any familiarity with the construction or glazing industry, as well as your proficiency with Microsoft Office and CRM systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully managed customer inquiries or processed orders in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as problem-solving, multitasking, and a customer-focused approach. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Victorian House (Sales) Ltd
✨Know Your Products
Familiarise yourself with the different types of sash windows and their features. Understanding the technical aspects will help you answer questions confidently and demonstrate your interest in the role.
✨Showcase Your Communication Skills
As a Sales Administrator, you'll be the first point of contact for customers. Practice clear and concise communication, both verbally and in writing, to show that you can effectively assist clients with their enquiries.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles in sales support or customer service. Share specific examples of how you've handled customer queries or processed orders to illustrate your experience and skills.
✨Demonstrate Attention to Detail
Since accuracy is crucial in preparing quotations and processing orders, be ready to discuss how you ensure precision in your work. Mention any tools or methods you use to maintain high standards in documentation.
