At a Glance
- Tasks: Transform frontline service data into insights that enhance justice outcomes.
- Company: Join the Victoria Aboriginal Legal Service and make a difference.
- Benefits: Competitive salary, part-time hours, and potential for ongoing work.
- Other info: Inclusive workplace committed to diversity and professional growth.
- Why this job: Play a vital role in supporting Aboriginal and Torres Strait Islander communities.
- Qualifications: Experience with data management systems and strong Excel skills required.
The predicted salary is between 72000 - 90000 £ per year.
Help turn frontline service data into insights that strengthen justice outcomes. Join Victoria Aboriginal Legal Service (VALS) and play a hands‑on role improving the quality and day‑to‑day use of service data across our teams. You'll coach, train and support staff using Actionstep, help managers build confidence in reporting, and contribute to clear, practical data visualisations that inform decisions, advocacy and continuous improvement.
Location: Preston, VIC
Employment type: 0.8 Part‑time, 12‑month fixed‑term contract (strong potential for ongoing)
Days of Work: Monday - Thursday
Salary: $90,000 pro‑rata + super + salary packaging
Why you'll love working at VALS:
- Purpose‑led work: contribute to evidence that strengthens culturally safe legal and wraparound supports for Aboriginal and Torres Strait Islander people.
- Influence and impact: help teams use data to improve service delivery, identify trends and inform policy advocacy.
- Collaborative unit: work closely with service managers, frontline teams, evaluators and the Data Analyst & Manager.
- Inclusive workplace: VALS is committed to diversity, equity and inclusion and welcomes requests for workplace adjustments.
About the role:
- Design and deliver practical training, refreshers and guidance materials to support accurate and complete data entry in Actionstep (manuals, short videos, updates to teams).
- Provide responsive, day‑to‑day support to staff and teams on service‑related data entry and system use.
- Identify and coach "Actionstep champions" to build capability within teams.
- Support managers with data assurance: monitoring accuracy and completeness, addressing gaps and cleaning data.
- Assist managers to generate reports for service monitoring, resourcing insights, trend identification, and funder compliance reporting.
- Support the Data Analyst & Manager with clear data visualisations and facilitation of "sense‑making" sessions with teams.
- Supervise the Data Support Specialist and contribute to broader unit priorities as directed (including some travel as required).
About you:
- Significant experience working with data management systems/applications (experience with client information systems is highly regarded).
- Strong Excel capability and confidence working with data quality, gaps and exceptions.
- Experience training and supporting frontline staff to collect and enter service data accurately (not‑for‑profit experience is beneficial).
- Excellent written and verbal communication skills, with the ability to translate "data" into practical guidance for non‑technical users.
- High attention to detail and a proactive, solutions‑focused approach.
- Experience with data visualisation tools/techniques (e.g., dashboards, charts, simple storytelling with data).
- Cultural awareness and a respectful approach to working with Aboriginal and Torres Strait Islander peoples (and an understanding of the issues impacting access to legal and related supports is desirable).
Qualifications & mandatory requirements:
- Qualification in data assurance, database management or equivalent.
- Current Employee Working with Children Check.
- Valid Victorian Driver's Licence.
- National Criminal History Check.
- Evidence of working rights in Australia.
If this sounds like you, apply today — we'd love to hear from you.
Senior Data Support Specialist in Preston employer: Victorian Aboriginal Legal Service
At Victoria Aboriginal Legal Service (VALS), we pride ourselves on being a purpose-driven employer dedicated to strengthening justice outcomes for Aboriginal and Torres Strait Islander communities. Our inclusive work culture fosters collaboration and professional growth, offering opportunities to influence meaningful change through data insights while enjoying flexible part-time hours in the vibrant Preston area. Join us to make a tangible impact in a supportive environment that values diversity and continuous improvement.
Contact Details:
Victorian Aboriginal Legal Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Data Support Specialist in Preston
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to data management. We want you to feel confident when discussing how you can help improve service delivery!
✨Tip Number 3
Showcase your skills with a portfolio! If you've got examples of data visualisations or training materials you've created, bring them along to impress the hiring team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at VALS. We’re excited to see what you can bring to the table!
We think you need these skills to ace Senior Data Support Specialist in Preston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role. Use keywords from the job description, like 'data management' and 'training', to show we’re on the same page.
Showcase Your Skills:Don’t just list your skills; give examples of how you’ve used them in real situations. If you've trained staff or worked with data visualisation tools, share those stories to make your application pop!
Keep It Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Victorian Aboriginal Legal Service
✨Know Your Data Inside Out
Make sure you’re familiar with data management systems, especially Actionstep. Brush up on your Excel skills and be ready to discuss how you've handled data quality issues in the past. Being able to share specific examples will show your expertise.
✨Showcase Your Training Skills
Prepare to talk about your experience in training and supporting staff. Think of a time when you successfully coached someone on data entry or system use. Highlight your ability to translate complex data concepts into simple, practical guidance for non-technical users.
✨Emphasise Cultural Awareness
Since this role involves working closely with Aboriginal and Torres Strait Islander peoples, be ready to discuss your understanding of cultural sensitivities. Share any relevant experiences that demonstrate your respect and awareness of the issues they face.
✨Be Ready for Practical Scenarios
Expect to engage in scenario-based questions where you might need to demonstrate how you would handle data assurance or create clear data visualisations. Practise explaining your thought process and decision-making in these situations to show your problem-solving skills.
