At a Glance
- Tasks: Sell luxury jewellery and watches while providing exceptional customer service.
- Company: Join Lunn's, a prestigious brand known for fine diamonds and luxury timepieces.
- Benefits: Competitive salary, training opportunities, and a vibrant team environment.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Be a brand ambassador and create memorable experiences for clients in a luxury setting.
- Qualifications: Passion for luxury products and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Sell luxury jewellery and watches across the Lunn’s store brands, including Lunn’s Portfolio of Fine Diamonds, Rolex, TAG Heuer & Tudor through exceptional customer service within a high-quality retail environment ensuring that set targets are achieved.
Hours of Work: Full Time: 5 days per week, 37.5 standard hours (typically 08:30am‑17:30 or equivalent on late nights) Monday – Saturday with rotating days off in Queen’s Arcade. In Victoria Square 5 days per week, 37.5 standard hours (typically 08:30am‑17:30 or equivalent on late nights) Monday – Sunday with rotating days off. There may also be a requirement, on occasions to work additional hours as per business needs.
Role Specification
Role Scope: Sell luxury jewellery and watches across the Lunn’s store brands, including Lunn’s Portfolio of Fine Diamonds, Rolex, TAG Heuer & Tudor through exceptional customer service within a high-quality retail environment ensuring that set targets are achieved. Work within a small team of sales professionals in our Lunn's store.
Area of Responsibility: Being a Brand Ambassador
- Immerse yourself in our Lunn's store environment, whilst being an ambassador for the brands ensuring each client gets exactly what they are looking for.
- Keep up to date with new brand products, models, and training to ensure that you are an expert in Brand knowledge.
- Contribute positively to the team environment and Lunn's values and ethos.
- Educate and build your clients' trust in our brands, harnessing a long-term relationship with you and Lunn's.
- Actively use our CRM (Customer Relationship Management) to continuously elevate our client journey.
Area of Responsibility: Client Experience
- Support your clients to create their special moments through exceptional customer service.
- Deal effectively and efficiently with all aspects of clients' enquiries whether they know exactly what they want or need a little help.
Area of Responsibility: Working Within a Team
- Attend all training programmes as part of your role to continue to support your learning and growth, developing yourself both personally and professionally to be the best version of you.
- Work as part of the Lunn’s store team to build and maintain an exceptional, knowledgeable team.
Area of Responsibility: Continual Improvement
- Preserve the product that is in store, ensuring that your showroom and displays are always pristine.
- Review and suggest ways of continually improving the Lunn’s Store.
Lunn's : Sales Professional in Belfast employer: Victoria Square Belfast
Lunn's is an exceptional employer that offers a vibrant and supportive work culture, where sales professionals can thrive in a high-quality retail environment selling luxury jewellery and watches. With a strong emphasis on employee growth through continuous training and development, team members are encouraged to build long-lasting relationships with clients while enjoying the benefits of working in the prestigious Queen’s Arcade and Victoria Square locations. Join us to be part of a dedicated team that values excellence and fosters a passion for luxury brands.
StudySmarter Expert Advice🤫
We think this is how you could land Lunn's : Sales Professional in Belfast
✨Tip Number 1
Get to know the brands inside out! Dive into the world of luxury jewellery and watches, especially Lunn's Portfolio, Rolex, TAG Heuer, and Tudor. This knowledge will not only impress during interviews but also help you connect with clients when you land the job.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you handle different client enquiries. The better you are at creating those special moments for customers, the more likely you are to shine in your interview and beyond.
✨Tip Number 3
Network like a pro! Connect with current employees or other sales professionals in the luxury sector. They can offer insights and tips that could give you an edge when applying through our website.
✨Tip Number 4
Show your passion for teamwork! Highlight experiences where you've contributed positively to a team environment. Lunn's values collaboration, so demonstrating your ability to work well with others will definitely make you stand out.
We think you need these skills to ace Lunn's : Sales Professional in Belfast
Some tips for your application 🫡
Show Your Passion for Luxury:When writing your application, let your love for luxury jewellery and watches shine through. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the experience you’ll provide to our clients.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience in customer service. We’re all about exceptional service at Lunn’s, so share examples of how you’ve gone above and beyond for customers in the past.
Be a Team Player:We value teamwork, so don’t forget to mention your ability to work well with others. Share stories that showcase your collaborative spirit and how you contribute positively to a team environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Lunn’s family!
How to prepare for a job interview at Victoria Square Belfast
✨Know Your Brands
Before the interview, dive deep into the luxury jewellery and watch brands you'll be representing, like Rolex, TAG Heuer, and Tudor. Familiarise yourself with their latest collections, unique selling points, and brand stories. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond for a client or resolved a challenging situation. This is crucial for a sales professional role, especially in a high-quality retail environment.
✨Demonstrate Team Spirit
Since you'll be working within a small team, it's important to convey your ability to collaborate effectively. Share experiences where you contributed positively to a team environment, highlighting your communication skills and willingness to support your colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training programmes available, how success is measured in the role, or what the team culture is like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
