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- Tasks: Lead a friendly team to create dream bathrooms and ensure customer satisfaction.
- Company: Victorian Plumbing, the UK's favourite online bathroom retailer with a vibrant showroom.
- Benefits: Supportive environment, competitive pay, and a chance to make a real impact.
- Why this job: Join a dynamic team and help customers transform their spaces with style.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Enjoy a relaxed work-life balance with Sundays off!
The predicted salary is between 36000 - 60000 £ per year.
Ready to Make a Splash in Formby? At Victorian Plumbing, we’ve spent years becoming the UK’s favourite online bathroom retailer, but our Formby showroom is where the magic happens in person! We don't just sell taps and tiles; we help our customers turn their "bathroom blues" into the retreats of their dreams. We are looking for a Showroom Manager who is ready to take the plunge and lead our fantastic Formby team. If you’re a natural leader with a "can-do" attitude and a passion for top-tier customer service, you’ll fit right in. We aren’t about high-pressure sales tactics; we’re about flowing with the customer's needs and ensuring their experience is nothing short of sparkling.
What’s the Role?
- Leading the Stream: Managing and motivating a small, friendly team to ensure they’re reaching their targets and providing expert advice.
- The Perfect Finish: Ensuring the showroom looks immaculate— from our luxury suites to our designer radiators—so customers can truly envision their dream space.
- Smooth Operations: Overseeing our ‘Collect From Store’ service, coordinating with our dispatch warehouse, and making sure every customer leaves with a smile (and the right parcel!).
- Customer Excellence: Diving deep into product knowledge to help customers navigate their purchases quickly and effectively.
Are You the Perfect Fit?
- Proven Leadership: You’ve steered the ship before and know how to manage rotas, performance, and team dynamics.
- A Sales Mindset: While we aren’t "hard-sell," you understand how to drive a team toward targets by highlighting the value of our incredible range.
- A Sparkling Personality: You’re upbeat, professional, and pride yourself on being the helpful face of Victorian Plumbing.
- Attention to Detail: You can spot a smudge on a chrome tap from across the room and ensure every transaction is handled quickly and effectively.
Why Join Victorian Plumbing?
We offer a supportive environment where your hard work won’t go down the drain. You’ll be part of a team that prides itself on an "uncomplicated" shopping experience, helping customers create bathrooms they can truly reflect in. Don’t let this opportunity leak away! If you’re ready to pour your energy into a new challenge, we’d love to hear from you.
Location: 43 Stephenson Way, Formby, Liverpool, L37 8EG (Onsite)
Hours: Monday to Saturday (8:30am – 5:00pm) with a scheduled day off during the week. Sundays: Relax! We are closed.
Showroom Manager in Liverpool employer: Victoria Plum
Contact Detail:
Victoria Plum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager in Liverpool
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Victorian Plumbing's values and products. This way, you can show off your knowledge and passion for what they do, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Showroom Manager role.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Manager in Liverpool
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and leadership. A sprinkle of enthusiasm can go a long way!
Tailor Your Application: Make sure to tailor your application to the Showroom Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like our shopping experience!
How to prepare for a job interview at Victoria Plum
✨Know Your Products
Before the interview, dive deep into Victorian Plumbing's product range. Familiarise yourself with the different types of bathroom fixtures and their features. This will not only show your enthusiasm but also help you answer questions about how you can assist customers in making informed choices.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team. Think about how you motivated your team to meet targets or improved customer service. Be ready to discuss your management style and how you can inspire the Formby team to excel.
✨Emphasise Customer Service
Victorian Plumbing values a customer-first approach, so be prepared to share stories that highlight your commitment to excellent customer service. Discuss how you've handled difficult situations or gone above and beyond to ensure customer satisfaction.
✨Dress to Impress
Since you'll be managing a showroom, make sure to dress smartly for the interview. A polished appearance reflects your attention to detail and professionalism, which are key traits for the role. Plus, it sets a positive tone for your first impression!