At a Glance
- Tasks: Join our team as a Receptionist, handling calls, booking appointments, and supporting patients.
- Company: Victoria Medical Centre, a modern GP practice focused on improving healthcare accessibility.
- Benefits: NHS Pension, health support programme, and opportunities for personal and professional growth.
- Other info: Flexible hours and a supportive culture await you!
- Why this job: Be part of a friendly team in a cutting-edge environment, making a real difference in healthcare.
- Qualifications: Strong communication skills, IT proficiency, and experience in administrative roles.
The predicted salary is between 24000 - 30000 £ per year.
To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries.
Main duties of the job
- Undertake reception duties for both the Victoria Medical Centre and The Beacon Practice
- Handling and processing of prescriptions
- Book appointments by telephone and face to face
- Undertake Administrative duties - completing of tasks both in EMIS Web and DOCMAN
- Registering of new patients
- Sending FP10s to Appliance companies e.g. Nutricia, Bullens
- Act as the first point of contact for patients raising concerns or informal complaints
- Support patients by directing them to the most appropriate service or clinician
- Carry out daily opening and closing duties to ensure the smooth and secure operation of the practice.
- Filing documents such as ECGs and non-urgent scanning
- Assist with the cold chain policies of the practice by conducting the daily vaccine temperature checks
- Assist with the monitoring of the resus/crash trolleys by conducting daily checks and logging them accurately within the allocated documents.
- Chaperone
About us
We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN and a branch surgery, located in the town's main shopping centre. Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you.
Benefits of working at Victoria Medical Centre:
- Enrolment to the NHS Pension Scheme
- Management support
- Free access for all staff and their family to our Health and Wellbeing support programme
- Personal and professional development opportunities
- Open, caring and positive culture
- Friendly, supportive team
Job responsibilities
Full job description available upon request - main duties of the Admin / Reception position are detailed above.
Person Specification
Personal Qualities
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Knowledge and Skills
- Excellent communication skills (written and oral)
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedures
Experience
- Experience of administrative duties
- Experience of working with the general public
- Experience of working in a health care setting as an administrator and/or receptionist
Other requirements
- Willingness to undertake further training and development
- Flexibility to work outside of core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administrator Receptionist - Part Time / Full Time up to 37.5 hours in Eastbourne employer: Victoria Medical Centre
Victoria Medical Centre is an exceptional employer, offering a modern and supportive work environment within a purpose-built facility. With a strong focus on employee development, we provide access to the NHS Pension Scheme, health and wellbeing support, and opportunities for personal growth in a friendly team culture. Join us in making a meaningful impact on healthcare while enjoying the benefits of working in a dynamic practice that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator Receptionist - Part Time / Full Time up to 37.5 hours in Eastbourne
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Administrator Receptionist - Part Time / Full Time up to 37.5 hours in Eastbourne
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Victoria Medical Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Victoria Medical Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Victoria Medical Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Victoria Medical Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Victoria Medical Centre can really resonate with interviewers and show your commitment to the field.
