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- Tasks: Provide exceptional customer service and styling advice to enhance the shopping experience.
- Company: Hobbs London, a luxury women's fashion brand with a rich heritage.
- Benefits: Full training, ongoing support, and opportunities for career growth.
- Why this job: Join a dynamic team and help customers find their perfect style while representing a renowned brand.
- Qualifications: Excellent communication skills and a passion for fashion and customer service.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective.
Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
About Us
Hobbs London is a luxury women’s fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design. Season after season, each Hobbs collection embodies the multifaceted nature of our modern woman – we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you’ll find everyday polish alongside standout event dressing.
Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.
TFG London Inclusion and Diversity statement of commitment: At TFG London and across all our brands, we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.
Style Advisor Hobbs employer: Victoria Leeds
Contact Detail:
Victoria Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor Hobbs
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hobbs' latest collections and their unique style. This way, when you walk into that interview, you can chat confidently about what makes Hobbs special and how you can contribute to that.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer in-store. Role-play with a friend or family member to get comfortable with greeting, advising, and selling – it’ll make you shine during the interview!
✨Tip Number 3
Show off your personality! As a Style Advisor, connecting with customers is key. Be yourself during the interview; let your passion for fashion and customer service come through. Remember, they want to see how you can bring that spark to the store!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new roles that pop up. We’re excited to see how you can help us create that first-class shopping experience!
We think you need these skills to ace Style Advisor Hobbs
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Remember, as a Style Advisor, connecting with customers is key!
Tailor Your Application: Make sure to tailor your application to the role of Style Advisor at Hobbs. Highlight your experience in customer service and any relevant skills that align with our brand values. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Victoria Leeds
✨Know Your Styles
Familiarise yourself with the latest trends and styles that Hobbs offers. Be ready to discuss how you would help customers build outfits for different occasions, like daywear or wedding wear. This shows your passion for fashion and your ability to connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you actively listened to customers' needs and went the extra mile to ensure they had a great experience. This aligns perfectly with the role of a Style Advisor.
✨Practice Your Communication
Since you'll be engaging with customers regularly, practice clear and confident communication. Role-play scenarios where you greet customers, offer styling advice, and handle transactions. This will help you feel more comfortable during the actual interview.
✨Emphasise Teamwork and Flexibility
Be prepared to discuss how you work well in a team and adapt to changing priorities. Share examples of how you've collaborated with others to achieve goals, as this is crucial for maintaining smooth store operations and delivering outstanding service.
