At a Glance
- Tasks: Provide high-quality piercings and exceptional customer service in a stylish environment.
- Company: Join a female-founded luxury brand committed to sustainability and innovation.
- Benefits: Flexible hours, creative work environment, and opportunities for personal growth.
- Other info: Collaborative culture with a commitment to inclusivity and community.
- Why this job: Be part of a team redefining modern jewellery while making a positive impact.
- Qualifications: Experience in piercing, customer-focused mindset, and a passion for luxury service.
The predicted salary is between 11.7 - 14.3 £ per hour.
At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.
We are looking for a Piercer to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.
Where we need your help
In 2021, we brought exciting new developments at Monica Vinader as we launched a new piercing service in our stores. In 2024, all our studios were refurbished to provide a comfortable and elevated space to work in for our staff and customers. You will provide piercings to a high standard and deliver exceptional customer service in our Leeds Boutique.
What you’ll do
- Deliver warm, welcoming and inviting customer service, making our customers feel relaxed and comfortable in our beautifully designed piercing spaces.
- Confidently style and advise our customers on their piercing/s and jewellery needs, using our exclusively designed products, to help them achieve their desired look.
- Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience.
- Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers.
- Support the aftercare process, confidently resolving any problems customers may experience.
- Consult and guide our Retail Operations team on legal, technical and safety measures in the UK.
- Guide, support and train our Sales Associates and other team members about the world of piercing.
What you’ll bring
- A customer focused mindset, putting them first in all you do.
- An understanding and appreciation of the luxury service environment.
- Extensive experience in piercing, demonstrated through an up to date portfolio (Instagram/Facebook/Website).
- Demonstrable knowledge of piercing standards and regulations in the UK.
- A clean, professional and service oriented approach, with exceptional hygiene at the forefront of your service.
- Must be licensed to work in Leeds.
- A passion for sharing your knowledge with others, willing to help and advise different areas of the business.
To be successful at Monica Vinader, it helps if you…
- Are hands-on, solutions-focused, and entrepreneurial.
- Collaborate openly with humility, honesty, and humour.
- Embrace learning, teaching, and personal growth.
- Stay resilient, adaptable, and self-motivated in a creative environment.
- Speak up when you don’t know – and act fast to figure it out.
Additional Requirements
- Ability to document your authorisation to work in the United Kingdom.
- Flexibility to travel to our other Boutiques and Concessions will be required as you will not be fixed in one location.
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:
- Customer Obsessed: We put our customers at the centre of every decision and deliver thoughtful, personal experiences.
- Caring: We act with respect and empathy for people, communities, and the planet.
- Fast Paced: We move with focus and flexibility to make progress quickly and decisively.
- Exceptional: We hold ourselves to high standards and are always learning, improving, and raising the bar.
- Commercial: We make smart, data-led decisions that create long-term value for the business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.
Part Time Piercer - Monica Vinader in London employer: Victoria Leeds
Wax London is an exceptional employer that values its team members by offering a flexible zero-hours contract, allowing for a work-life balance that suits your lifestyle. With a focus on employee growth and development, you will be part of a vibrant work culture in Leeds, where your contributions to customer service and store performance are recognised and rewarded. Join us to be part of a dynamic team that is passionate about menswear and dedicated to providing an outstanding shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Piercer - Monica Vinader in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Victoria Leeds, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part Time Piercer - Monica Vinader in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Victoria Leeds that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Victoria Leeds will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Victoria Leeds and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Victoria Leeds
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Victoria Leeds, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Victoria Leeds!
